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"Tim did a great job with the replacement of our water heater. Even though it was the day after Thanksgiving he moved some of his other appointments around to come to our home that afternoon. Tim and his assistant were careful to put on shoe covers in the house and to observe COVID 19 precautions. The job required more complicated plumbing since we have a desuperheater loop from our geothermal heat pump that connects to the water heater; the additional charge for this work was minimal. Tim was here until after 5:00 that evening, with the result that we had hot water over the weekend."

"from start to finish every thing went well. Every one involved was professional, pleasant and easy to have in home. This work was done several years ago and kitchen counters and splash and sink still look great."

"Kourtney and her team have been cleaning for me since January 2024, and I couldn’t be happier with their service. They are consistently reliable, flexible when needed, and always do an excellent job. It’s such a great feeling to come home to a spotless house. I highly recommend them to anyone looking for top-notch cleaning services."

"The work was done in less than a week. Everything was left very clean at the end of each day. We were very happy about the job that was done. I called Re-Bath about a leak we had from that bathroom on Monday, Robert from the company came out today and checked everything out and determined that it was a pipe leak. Although this was not a problem with the Re-Bath products or installation, he was very friendly and very helpful with guiding me on what to do next. I am very impressed with this company's customer service!"

"Work was done quickly and professionally. I will definitely use this company for any of my future plumbing needs. And would recommend them to anyone I know."

"old cast iron pipes busted from years of rust and stoppage. pipe was removed without further damage to under cabinet wooded area. replaced with new pvc pipe and fitting and realigned all drain drain lines for better draining. work very well and without the usual back up that had been there for years before."

"Great job and very easy to work with. Dependable hard working team. We would hire them again."

"Choice Home Warranty responded quickly with setting up the appointment for repair. All-Boro Plumbing & Sewer responded to the residence and made the quick replacement of the garbage disposal. Highly recommend Choice Home Warranty and All-Boro Plumbing & Sewer if you reside in the Johnston/Wake County area."

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We had a minor leak in my bedroom closet. He went into the attic and could not see where the leak was coming from. He looked for the leak from the roof as well and he let me know that my roof should have about 7 years left in it. He was on time and polite but only at my home for about 15 minutes. 

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"The salesman was personable, and easy to work with. However, after the work began, we contacted him, and he did not return the call. He called the President of the company to deal with our concerns. The work actually took three days. One the first day, the technicians came promply and worked dilligently. They ran into some problems, but corrected those, and continued. One of the handrails did not arrive (it was not ordered), but they promised it would come the next day. The second day, they arrived promply, however, the weather took a turn, and we offered to let them leave around lunch to avoid the accumulating snow. They did bring the handrail, that was not ordered (however, it turned out to be chrome, not brushed nickel). They left, promising they would return by 8:00 the next (Sat) morning. When they had not arrived by 9:30, we called the salesman to inquire about the technicians, concerned that they had had bad luck in the weather situation of the preceding day. We left a voice mail, and we did not hear back from him. This is when he chose not to call us back, but instead called the President. The technicians arrived, concerned that we were upset, and we assured them that we were simply concerned about their safety. They completed the job that afternoon.
We were asked to fill out a survey, and submit and add questions/comments to the company. We did complete the survey, conveying questions that we had. Some areas needed to be caulked (that were missed), and we wanted to know where we could get the caulk to match what Luxury Bath used. We never received a response.
When all said and done, we love the walk-in shower and were very impressed with the installers. Not so much so with the company. We have yet to hear anything further from them, since the walk-in shower was installed.
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