Get matched with top fridge, freezer or ice maker repair or service pros in Ponchatoula, LA

"He was very nice guy. He came on time and did a good job."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Amazingly unprofessional. Sent 3 different plumbers in one week to unstop a residential toilet. Plumbing malpractice at its WORST."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"We could never recommend. We purchased a 26kw whole home generac generator a couple month back. They set it up and told us to run it 24-25 hours to break it in and they would come change the oil and make sure everything was working fine. At the time of install I was told not to install the app because it was junk. Hours after the tech left we did install the app and after running the remainder of that day of install and throughout the night we manually shut the generator down at 22 hours as we noticed the app was showing the battery was discharging all night and the motor sounded like it was misfiring and had an exhaust leak. The technician came out and found a wire was hooked up wrong and then pulled the spark plug to show me it was fouling out, that wasn?t an exhaust leak, the rocker arms that push the valves down were pretty loose on one side of the engine. He removed the valve cover and tightened the rocker arms down using feeler gauges, yes I watched, and he reused the old valve "

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"Excellent communication and accommodating to schedule. Great Tips and explanations."

homes and commercial repairs

"Very pleased with the fast service and expertise of American Do-All Repair Service. Needed my water heater checked as it wasn't working properly. They were able to come out the same day and accommodated my schedule. Kyle was very courteous and professional. Together we determined my best option was to replace my 30 year old water heater with a new one. I was able to return to work until later in the day when they were able to obtain my new water heater and return to my residence. I was back in business with hot water in less than 2 hours and they removed the old one. Couldn't ask for better service."

"Jim missed the first appointment. He came over the second day, briefly examined my LG refrigerator, and told me that the problem was with the compressor, not any other thing. He charged me $140 for the “diagnostics”. He said the compressor needs to be replaced and later that day he sent me a quote for cost of compressor replacement. I sent that quote to the LG company with all the details they required as the compressor had the company warranty for 10 yrs. They asked me to send me the physical address of the technician as it was not on Jim’s quote. I contacted Jim for his shop’s physical address twice but he refused to give me the address and told me that the LG company will look up for his address on the web if they want! I was not able to follow through with LG because of his lack of address."