
Serving Poolville, TX and surrounding areas
Approved
In business since 2014
Warranties offered
Credit card accepted
"Great and fast service. They diagnosed, ordered parts, and repaired within 2 days. Excellent customer service!"


Serving Poolville, TX and surrounding areas
Approved
In business since 2014
Warranties offered
Credit card accepted
"Great and fast service. They diagnosed, ordered parts, and repaired within 2 days. Excellent customer service!"

Serving Poolville, TX and surrounding areas
Approved
In business since 2016
Free estimates
Warranties offered
"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."





+2

Serving Poolville, TX and surrounding areas
Approved
"Jay completed a half-dozen home repair and electrical (fans, outdoor lights) installation jobs in record time. Cleaned up after each job, efficient, fun and supportive. Definitely recommend and will use again! Thanks"

Serving Poolville, TX and surrounding areas
In business since 2005
Emergency services offered
Credit card accepted
"excellent. i needed nothing, but he added about a half pound of freon. cleaned coils. did not try to sell or add cost.
"
Serving Poolville, TX and surrounding areas
In business since 1993
Free estimates
Warranties offered
"Excellent experience. job was done well and sooner then I expected. Gregory came the day and time agreed, knew how to repair the build in microwave- that others could not-, had the parts and fixed the item fast and for reasonable fee."
Serving Poolville, TX and surrounding areas
In business since 1987
Emergency services offered
Credit card accepted
"The dishwasher fix - almost immediately identified that the guys who installed a new countertop recently had not fully turned the water back on after they finished. So THAT's why the dishes weren't getting clean!
The icemaker fix - quickly identified the problem and it's now working fine. The only reason I marked punctuality down is that there was miscommunication between the service guy and the office, to us, about when he would be back to complete the dishwasher repair. But not a major issue.
We've used these guys before to install a gas cooktop and they are smart, experienced folks who know what they're doing.
"

Serving Poolville, TX and surrounding areas
In business since 2007
Emergency services offered
Credit card accepted
"as expected it turn out to be a means to do $500.00 worth of quoted repairs on the unit, Primarily as preventive maintianance."





Serving Poolville, TX and surrounding areas
In business since 2012
Free estimates
Emergency services offered
"My oven was fixed in a timely fashion. The service person was very knowledgable."

Serving Poolville, TX and surrounding areas
In business since 1990
Free estimates
Emergency services offered
"They were a bit too stealthy. Every time they come out, they send out a different technician, so we're not getting consistent information from them on the things that are needed. That wasn't the first time we used A#1 Air, but I believe that would be the last time we used them. There was a huge upcharge, for the subcontracting or whatever. There was a significant upcharge because of whatever, so I used Mr Duct Cleaner. They're great on responsiveness. They are always on time. They should have one person do a block because they send different people every time, which is a negative because different people have different opinions and it gets very confusing. They keep an internal log of the comments and things like that that they have about the residence, but you aren't able to view that information to see what a previous technician has said or recommended. A different person has come to our residence every single time we've used their services and we've been using them since probably 2011. We've never had the same person come out. Up until this year they were giving us a piece of paper every time someone came out and I was trying to keep up with everything that they were saying, but now, according to the technician that came out in December, they have it where those notes are put into a system and he is able to see it on his iPad that he brought but I don't know what those notes are. So I don't know what he is putting in there and I don't know what was said previously, I'm going through sheets of paper trying to figure out, "Okay, I feel like we got that done," "No, you didn't have it done. This is what they did on this visit." So if they would allow clients to log into some type of online whatever to see the different services that they provided at a particular appointment and the notes that the technician had that would be great. But, I have like a set of papers. It is cumbersome to keep up with everything that they give you and know that, "Okay, so this technician said we needed this, this technician said we needed this." We thought we got this done, no, he didn't do that, this is what he did. That is confusing as a customer. So they need to get a little more organized. I just feel like they should have maybe two people. They should have a book of clients and they have two people go out to that person all the time."





+5
Serving Poolville, TX and surrounding areas
In business since 1984
Credit card accepted
"It was a great appliance repair company. They were very prompt on getting in touch with us. And also repairing our refrigerator very quickly. 100% satisfied with home advisors choice!"
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