Get matched with top central a/c installers in Port Washington, NY

"They are professional and did a great job"

"TLDR: safe, thorough, educational. 10/10 would call again. - My in-unit residential heater has been rattling and the filter light has been going off since I moved in (2 years). I've taken it apart (as much as I could) to do superficial cleanings, but to be safe I asked my landlord if I could find a Rinnai-certified technician to complete a professional servicing. I found Mazgan on Google and chose them due to their 4.7 rating. My landlord's initial concerns with outsourcing from the super was that companies tend to tack on hidden fees/charges. Mazgan did not do this. In advance of our appointment, Mazgan assured me that they were only booking me for a professional servicing appointment (which included opening up the unit, completing a comprehensive cleaning, and diagnostic), and that any issues found would not be addressed in that appointment but rather a 2nd appointment would be recommended if necessary. Thankfully, nothing was wrong with the unit (besides the fact that it has literally never been cleaned 🙃). Zaki, the technician, was extremely thorough. He cleaned the unit for nearly 2 hours, was very quiet and gave me a heads up when something would be noisy (which enabled me to work-from-home in peace), showed me photos of how clogged the vents were with dust/grime, and provided a lengthly and clear explanation of how the machine works and the importance of cleaning/how accidents can happen if not. They showed up when they said, charged what they said, and completed what they said. First things I did once Zaki left were to save Mazgan's number, purchase a carbon monoxide detector, and leave this review."

"Panda provides us with superb, topnotch service in every way. They are so responsive, do first-rate work, and their prices are reasonable. When we needed a new blower for an existing A/C system in our new apartment, they found the most appropriate component, quoted a highly competitive price and did the installation in a tricky area without saying a word about the challenge. When there was a leak in a different section of the existing system, they came right away even though it was at the height of a heat wave. They are neat and careful, stand by their work and are easy to reach. We highly recommend Panda."

"They installed a new air handler and compressor,my old system,also installed by them,18 years ago,had some serious repair issues. i have dealt with them for 18 years,with maintenance and checkups,have always been tyreated with courtesy,respect and top notch serice,the team that came yesterday,was prepared,knowledgeable and took extra care to not damge my home.very satisfied with the crew,installation...and never in my 80 yeras have so many nice young man,called me sir."

"They installed a minisplit cooling system, with 3 exchanges June 2021. Since then it is not operating the way it should. In my bedroom with the door closed at night on cool at 70 degrees the humidity goes up to 80%. I wake up uncomfortable, change it from cool to dry mode. The humidity will go down into the 50% range but the temperature drops down to 62 or less! So in cool or dry mode I can't get a good nights sleep! They come and look at it and tell me everything is fine. I'm going to buy a window air conditioner tomorrow which seems insane because i spent $10,000 on this minisplit AC system!"

"He got the job done really well and made sure to stay and check everything was running smoothly. Highly recommend. "

"I never leave bad reviews but feel compelled to warn people not to use this man's service. The most unprofessional, short tempered and hostile man. I am a young mother with a 3 month old infant, so getting our hvac fixed is crucial. Vinny canceled on us last minute and rescheduled twice, he bad mouthed other companies who had worked on our system previously, he told us to run our own wires, and then called my father in law stupid for doing it wrong. When I interjected saying that that wasn't very nice and asked my father if we should call someone else, he became irate, yelled at me for saying something, said i ?should mind my business? in my own home, raised his voice loud enough to startle my infant and made him cry, said he ?should have pushed us down the stairs?, and stormed out of the house like a disgruntled prima-donna. The whole situation left me and my baby rattled. This man thinks that the demand for his trade entitles him to speak down to and mistreat customers.Go elsewhere."

"We had an ac unit put in two years ago. It never worked quite right. He came to check situation a couple times last summer - being it was a new unit - said to leave on auto/70 and should be fine. Still would not work correctly, hot days wouldn't work at all. This year was not working at all, only HOT air would come out. Once again came this summer, added more freon, stating there must be a leak somewhere. They couldn't find leak, told us we need to replace all the copper piping to fix the not even found leak. Wanted to charge insane amount money to fix a recent unit they installed that never worked in the first place! I tried calling the business a few times with not a single call back to speak with me. Thankfully i was forced to get it checked by someone else - it was an EASY fix! The flares were never tightened and there was a welded area that we were never told was done in first place. Do not trust this place; horrible customer service, unreliable, and afraid i was almost scammed!"