Get matched with top lawn and garden sprinkler system installers in Prospect, OH

"As expected. They arrived and were done very efficiently"

"Fantastic job by Rain One. I had to have all new pipes put in from my house to the street. There were numerous bushes and plants to navigate but they did a fantastic job. They also use a sod machine so that when they are finished they can put the grass back and you don't have big lines of dirt. My neighbor recently had the same work done by another contractor and they didn't do this so they had to patch the grass and it looked bad all summer. Their crew also worked very hard and was very polite. I highly recommend Rain One."

"Paver Patio Installed"

"The technicians checked the hot water heater as well as cleaned it. It is an older one, but they discovered the problem, replaced the part and waited to be sure that the problem was solved, before leaving."

"Extremely unprofessional company. I worked here for a few years and we cut corners as much as possible and they up charged everything a crap ton. We would take a $2 sprinkler that a customer could dig up screw off and the new on on in a matter of minutes $40 and recomend things be done the most expensive way possible even if it could simply be fixed instead of replaced. They treat their employees good when they want and very poorly when they want. If customers would see first hand how we did things they would move on to the next company. As a lot of our customers did or would ask to contact my self personally because they hated dealing with our office due to how unprofessional they always are. All in all I'd say we are no where near a lot of the other competitors and would recommend you move on to a better rated company up the list. Just my personal opinion."

Creative Design Firm. Creating distinctive spaces in residential urban communities.

"Everything went quickly and I am happy with the result."

"Did the work as asked… I called and asked for my controller they took out. Dave said he would return it because he thought it was in the truck, I explained I wanted it as a back up. After asking 2 times I got an invoice but he didn’t follow through with returning. I paid all but the cost of buying the controller he took from my house and followed up again. Then followed up once more where he decided to once again argue why what he took wasn’t that valuable and that he would just not do business with me. The condition on the invoice was clear that once they return my controller or one similar I’d pay the other $100… having already paid $500… so apparently im a difficult customer. Follows up by saying how it’s a tight knit group and he will share my contact info to make sure none of his competitors will work on my system. (Obviously this guy has no customer service skills and rather than make this right or even call me… he decides he will fire me and “blackball,” me. Lol Already have him replaced in 2 phone calls but don’t waste your time with someone shady like this. His wife was responsive and pleasant other than sending the invoice 7 weeks later, which again I’m a terrible customer asking to pay my bill. Ha"

"Alex and his crew are great. I highly recommend them. A neighbor recommended New Image Irrigation a few years back, and we are so happy they did. Alex provides outstanding service, is honest and fair, good prices, and easy scheduling and paying options."

"It is with a very heavy heart that I share this as I have shopped at Oakland Nursery for over 10 years and used various services including over $20K of work. Last year, I hired them for irrigation and sprinklers. The manager of irrigation left last fall for Colorado in the middle of my job. He had hired a sub to do it and I have had so many problems: left holes for kids to trip in, pummeled my fence, flooded my basement, planting grass in the wrong place, left a swamp. Although that sub is no longer there, they never hired another head of irrigation. They just used a guy that used to work for the previous head of irrigation (John). In order to solve the swamp issue, he sent a guy that wasn't a landscaper to dig up my sod and put dirt underneath. The previous head had recommended this in April but it wasn't done until months later, when the sun was too hot. It was a disaster and left a hazard as the grass was dying and pulling apart leaving large crevices. My daughter and I both twisted our ankles trying to get to the other side of the yard to water the veggies. They came and put hazard tape all around, ran my sprinklers around the clock and said no one could step on it for 4-6 weeks. I was left with almost half of my backyard that was unusable for a family reunion and two birthday parties. This was very costly to my family in the midst of COVID as we were planning to have these parties in the back yard. (They had also done 10K of work before this to plant a beautiful flower bed at the back of my yard that could no longer be seen because of the bright yellow hazard tape and tall weeds. They told me it couldn't even be mowed. I would have never consented to this if they told me it couldn't be walked on or mowed. When it was mowed 7 weeks later, there were holes, dead grass and a lot of bumps. They still haven't fixed this or even sent a boss to look at it. They send me bills with finance charges even though I paid before it was done. I already paid them $4100 for this service and they are charing me over $2K more b/c the head of irrigation did not put in writing what was a verbal agreement. There is no signed contract. I understand this is my fault but I trusted Oakland Nursery and John, the previous head of irrigation. This has been the worst professional experience of my life. I will no longer be using them and am hiring another company to fix it. I also have a lawyer who will now be communicating with them. My next email is to the Better Business bureau. I have never sued another company in my life, but sadly this is my next step if they continue to send me bills and don't correct the problems."