Get matched with top alarm or security system repairers in Providence, RI

"My alarm installer Conner was very easy to work with. He was on the job site on time. He explained how the system work clearly. He took the time to hide all the wires and cleaned as he go. I'm happy with his installation. We highly recommend ADT Authorized Premier Provider to anyone that needs a new alarm or security system."

We install and service the latest security technology including IP Security Cameras, Alarm Systems and Access Control. We are licensed low-voltage technicians servicing all of Rhode Island with you security and other low-voltage tech needs. \n If you are looking to add home or business security alarm or camera systems to your location, please feel free to reach out to us for an estimate. We offer affordable rates with a commitment to excellent service. Let us provide you with our Best Tech Services!

"I switched from another company to Security One, they use the same equipment. They had to come out and recode everything. I simply switched because of the financial benefit. I have only had them for a few months, and I haven't had any problems with them. They save me some money every month.  When my alarm went off, they did call me."

"Install was easy. Up front cost was pretty low with Angie's List coupon. Monthly price is a little high compared to competing companies. Response time with alarms is excellent. I was advised to use glass break alarms within 10 ft of my first floor windows, which we installed correctly. I asked prior to installation if having one in the kitchen would cause false alarms due to dishes clanging, etc. I was told the glass break alarms are configured to a precise frequency that alarms with breaking glass. So, not a "no", but not really an answer. Well, every time we cook dinner, wash dishes or empty the dish washer, the kitchen glass break alarm gives a warning which would sound the alarm if it was set. This has caused us a number of false alarms while we've been away due to shifting bowls or plates in our drying rack. For the first several we've had to pay our police department $120 to check the house, and I was only notified after the first alarm that there was a cheaper option for a security company to drive by to check for a break in."

"When I called Northern Lights, I left a message with the person who answered the phone and Jason, the manager, called me back within 24 hours. He asked how old the house was and I told him the house is about 80 years old.  I told him I needed some new plugs, switches replaced and fixtures replaced. He came out to inspect the job. He noticed that; the lines that connect our house to the utility were hanging, and explained why he couldn't do all of the work I needed without violating current electrical code. He provided a plan to upgrade our system to current code and made a note of the other work I needed. Within 24 hours I received a quote from him. As compared to other electricians, they were reasonable, and the fact they they were well reviewed on Angie's list made me choose them for the job. I was not disappointed. Sam, the electrician called to tell me they were on the way and arrived on time. This job required two days of their time. Sam outlined what he was going to do each day and explained that we would not have electricity on one of the days for about 8 hours. He and his helper were pleasant and knowledgeable, and were no bother as they made their way through the house, the basement and the attic to get the job done. As he ran into issues, he told me what else he needed to do to address the issues, and quoted me the price on the spot. Not only did they do great work, they cleaned up after themselves, and provided me with a "tour" of their work after they were done. They explained everything they had done. With the extra work they did, they were about $400 over the quoted price, a small additional price to pay to have piece of mind that the electrical system was upgraded, my house was grounded and I got everything I needed done in the house. It was time for a new system anyway :-)
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"It took them two days buy they got the job done. They problem with the company were the repair people, even though they had problems. They did come through for me. So, I'm happy about that."

"Equipment for this wireless alarm system sent via Federal Express. Technician called to walk me through installation which was much easier than anticipated. Everything went very well and have had no issues with the system since installation. Equipment was free. There is, of course, a monthly monitoring fee."

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I responded to an ad for a $99 ADT alarm installation and ended up buying a $1900 system. My monthly monitoring fee doubled to $56 a month. It does include smoke and fire monitoring which the previous system didn't. System was installed on time. But I now have a re-occurring fault with the front door sensor. This coming Thursday will be the 5th time Protect Your Home will be attempting to fix the same problem. I called ADT to get a billing adjustment, and they told me I have to call back after the service call to request an adjustment. Strange, but even I (at 70-years old) can get to the alarm history and see the number of faults that have occurred over the past 8-10 weeks.

After foolishly signing a 2-year contract, I found all of the alarm equipment could be purchased at Radio Shack for 1/3 to 1/2 the price ADT charges. It appears the alarm companies are primarily interested in selling alarm systems and monitoring contracts; all of the actual monitoring is done by computer.

The service calls are easy to make and the response time is pretty good, but I'm tired of getting service for the same problem with no relief from ADT.

My advice is to shop around for alarm systems, especially for the monitoring contracts. Beware of the fine print that automatically renews your contract unless you proactively cancel during the last month.

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"Donnavan was very professional in the electrical renovation of our home. He re-wired the entire electrical panel and installed brand new lighting throughout the house. He was tidy and easy to work with. I would definitely recommend him for any job big or small. He’s a great problem solver too."

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."