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"It was nice to felt heard and understood when we contacted Alarm Protect Group. Our prior experiences with other security companies was horrible. You could either never get ahold of someone or they offered overly expensive options. Received a security system that was in our budget and wish we could have found Alarm Protect Group sooner."

"I had an issue with an old alarm system in my home that was causing me problems. The technician came out and in 20 minutes or less the issue that had been driving me up the wall was resolved. The service was precise, prompt, and professional. Highly recommend!"

"Pleased with alarm system that we are receiving from ADT Security Services. They have been around the longest and it shows in their service. You still get the blue ADT stop sign to put by your front door to show that you have an alarm system to stifle potential intruders."

"Very professional and not pushy. Gave objective facts without being demanding. Asked many questions to determine my needs and made recommendations. Did not try to sell any additional services if I did not need them or was not interested. Discussed and explained services without insisting I purchase anything, only what I needed and wanted"

"I would not recommend this vendor. Currently they are my monitoring service. Although the service is fine, the employees are rude and do not value their customers. I have had constant headaches with dealing with them over the past year. Examples include them keeping my ex-husband on my service and billing me for his own home monitoring, incorrect charges, false billing for their 'service plan' that I never signed up for, and worst of all just being plain old rude on the phone. I either do not get calls back when I leave a message or when promised a call back...nothing. I currently have a dispute for $30. They would rather argue and call me a liar than refund me the $30. I was told that I could speak with the owner. I left a message and no returned call. After being a loyal customer for nearly 5 years, I am not worth $30 to them. Although it will cost me more money than the $30, I plan on finding another provider who values their customers. Can't wait to cancel service and let all know what they are about to embark on if they sign on with Alert. Their service is fine in terms of setting up appointments and monitoring, but I wish their future clients luck when dealing with the human side of doing business with them."

"Good price. Typical monitoring services. My only real issue is that most of their account servicing needs to be done via snail mail or over the phone--they do not have a website to update contact info, billing info, or other details."

"Install was easy. Up front cost was pretty low with Angie's List coupon. Monthly price is a little high compared to competing companies. Response time with alarms is excellent. I was advised to use glass break alarms within 10 ft of my first floor windows, which we installed correctly. I asked prior to installation if having one in the kitchen would cause false alarms due to dishes clanging, etc. I was told the glass break alarms are configured to a precise frequency that alarms with breaking glass. So, not a "no", but not really an answer. Well, every time we cook dinner, wash dishes or empty the dish washer, the kitchen glass break alarm gives a warning which would sound the alarm if it was set. This has caused us a number of false alarms while we've been away due to shifting bowls or plates in our drying rack. For the first several we've had to pay our police department $120 to check the house, and I was only notified after the first alarm that there was a cheaper option for a security company to drive by to check for a break in."

"Great company to deal with. Totally customer focused. My wife was not comfortable with me installing our security system myself, so internet based alarm companies were a no go. I contacted our existing company, Vector, Vivant, ADT & 1st Security. I met with all of the reps. Jeremy from 1st Security came to our home right away to conduct a detailed security assessment. He listened to our needs and our concerns with our existing landline based security system (through Vector), and he designed an effective yet practical and affordable set up for our home. Their prices cannot be beat- trust me I did my homework. Larry came to install the new security system and he was also great to deal with. Knowledgeable and patient- he took his time to explain how the system worked and gave us his cell # in case we had any issues. Kudos to 1st Security USA! Great folks doing business the way it should be done- honest and professional. I will be spreading the word"

"The service provided by CSI Secure Solutions was second to none. From the start the team was professional, diligent and tenacious in their quest for answers. This was not an easy case but Chris and his team went above and beyond the call of duty. If you are looking for a quality investigator with integrity, compassion and skill, I highly recommend CSI Secure Solutions."

"It was a long process and very involved as the routine Windows Update process did not work and required a work-around to get to the latest version of Windows 10. Things that should have worked didn't but Robert hung in there and made sure the update did get done and that my system was properly set for security as well. Kudos to AIO Integrations LLC and to Robert specifically. I'll certainly be using their services again, without a doubt. When ya find someone that does a great job, ya stick with them!"