Get matched with top alarm or security system repairers in Austin, TX

"SafeStreets Home Security was a lifesaver! They had to troubleshoot my 3 floor townhouse unit, requiring many trips up and down the stairs. Finally determined that I needed an entire new alarm system but had all the parts and equipment available. Helped me program the app and set my security codes."

"The alarm security system in our condo needed to be upgraded. Ryan L, who we worked with on the project was fantastic all-around and COVID safe. Strongly encourage everyone to reach-out to Protect Your Home; the ADT Authorized Premier Provider."

"I hate to give a bad review for a service I never used---but, I think it is helpful to point out the barriers to using it. I called the phone number for Dyezz on the AngiesList website---and a person from "Central Monitoring Station" answered. I went directly to the Dyezz website and called both the local and 800 numbers listed there---same thing, I got connected to a "Central Monitoring Statino". I asked which company they monitored *for*. The answer came back as 'many different companies'. In short, I could only talk on the phone with the people monitoring alarm / surveillance systems, not with the people selling the products and services of Dyezz. I could not find a way to talk to the company I wanted to contact, which is **DYezz*...!!! I find it incomprehensible that a company that sells a service would make it so difficult to contact them by phone."

"We have our second home in the mountain so they were able to send it and he was able to work with our installers and it worked out fine. So far we were are pleased with it. We were with another security system for 12 years and we changed because their selection of product was of a higher grade. They are excellent."

"We had been looking to transfer our alarm service away from a large corporation. We heard about Smith Thompson after asking for recommendations from our HOA social media page and the overwhelming majority came back with ST as the referral. I called the number on the website for more information and to ask a few questions and Jeremy R. was polite, professional, and was able to address each concern I had. We went ahead and scheduled to have them come out for the install and activation. We had a few new windows put in, as well as a new door and, as a result, new contacts and/or wireless contacts were needed to supplement. Both the contacts and wireless contacts were installed at a reasonable and affordable price. After installation, the tech went over how to use the system in its entirety and well as how to register the system with our town. Overall, I’m very pleased with the service and product we’ve received and would refer them to friends/family."

"The only negative is their estimate on how long it takes to install a new system properly. It is more time consuming than the instructions indicate. Nevertheless the equipment is fine, service superior and I would not even consider going with any other security system. We can monitor, arm & disarm, and keep track of events on both sites from one online site. This can be accessed from a computer, iPhone or iPad."

"I used POINT SECURITY"

"We just moved to the Austin area a few weeks ago and my salesperson came by was very professional. They installed a new system covering our doors and windows and gave us a doorbell camera. We didn’t have to pay any equipment or installation fees which was a huge benefit when weighing the options."

"On contacting CSI Secure Solutions I was put at ease during this stressful time. All of the surveillance options were explained in detail with costs. Final decision on which surveillance option was best for me was completely mine basing it on cost or in-depth surveillance.
From the first moment the surveillance had begun I was apprised of each situation, even as far as to tell me nothing was happening at that moment. Suggestions we're made to me as far as handling any information I was given,...don't give away ongoing surveillance to subject no matter what is revealed to me. Sometimes hard to do in this stressful situation but with that good advice I was able to find the information I knew in my heart was there but needed concrete proof for closure. At the end of the investigation I had the option of continuing or even choosing a different type of surveillance or ending the current one. I was also furnished with a final report.
I would definitely use this provider again but since they have put an end to my angst I hope I don't need to.


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"It took them two days buy they got the job done. They problem with the company were the repair people, even though they had problems. They did come through for me. So, I'm happy about that."