Get matched with top alarm or security system repairers in Austin, TX

"It was nice to felt heard and understood when we contacted Alarm Protect Group. Our prior experiences with other security companies was horrible. You could either never get ahold of someone or they offered overly expensive options. Received a security system that was in our budget and wish we could have found Alarm Protect Group sooner."

"Pleased with alarm system that we are receiving from ADT Security Services. They have been around the longest and it shows in their service. You still get the blue ADT stop sign to put by your front door to show that you have an alarm system to stifle potential intruders."

"Matt, Craig and the entire crew have just been awesome to work with. From the install of our company's security system to support after install, they are always super fast with their communication and you can tell they really care about their customers. I can't imagine that there's a better outfit in town for commercial security services."

"Good price. Typical monitoring services. My only real issue is that most of their account servicing needs to be done via snail mail or over the phone--they do not have a website to update contact info, billing info, or other details."

"We just replaced our outdated and expensive security system with Smith Thompson Security. Our contacts with sales and support were friendly and helpful. The installation technician said our old system was usable and up-gradable to the new technology. We added cameras as well. The tech was knowledgeable, friendly and full of tips on using the system. Total monthly cost for this new improved security was about half of what we were paying out to the old national company. So far, we are very, very pleased with our choice."

"Install was easy. Up front cost was pretty low with Angie's List coupon. Monthly price is a little high compared to competing companies. Response time with alarms is excellent. I was advised to use glass break alarms within 10 ft of my first floor windows, which we installed correctly. I asked prior to installation if having one in the kitchen would cause false alarms due to dishes clanging, etc. I was told the glass break alarms are configured to a precise frequency that alarms with breaking glass. So, not a "no", but not really an answer. Well, every time we cook dinner, wash dishes or empty the dish washer, the kitchen glass break alarm gives a warning which would sound the alarm if it was set. This has caused us a number of false alarms while we've been away due to shifting bowls or plates in our drying rack. For the first several we've had to pay our police department $120 to check the house, and I was only notified after the first alarm that there was a cheaper option for a security company to drive by to check for a break in."

"I found Point Security through alarm.com. I saw alarm.com commercials and wanted what they had to offer so I requested a call, and Travis was the first person to call me, in like 30 seconds after I submitted for a request. I like that right away because with an alarm company you need to know they have fast response time. He was so nice and helpful and explained everything to me, he knew what he was talking about and wasn't pushy at all. I told him I wanted to get a few other quotes and I'd let him know later. I spoke with 3-4 other companies and must have been blown away by Travis because no one compared. For the price and what I'd get, plus the quick response and friendly service made this an easy choice. I decided to look them up online and noticed the were on Angie's List, being a member I read reviews and decided to go with them. In the beginning I had quite a few problems with me AC. The day after they installed my AC went out. I freaked. They came back and what was happening was whatever was happening was over loading my system and flipping the breaker. The did something and then it happened again. I was getting really frustrated and thought I'd have to get rid of the system. They came back again, installed something to prevent that and i haven't had the problem again. I also had problems controlling the AC from my phone. They reset it and then put in another thing and it's been working great. They really know what they're doing there. And, the entire time Travis was friendly and not annoyed at all that I kept having problems. He made me feel like everything was going to be OK, and it has been! I love controlling my AC and alarm from my phone, it's awesome. i also feel at ease with the alarm. it went off one time because my fiance didn't tell me his dad went over, and he didn't know the code. Monitronics called within 30 seconds, pretty fast. Overall very happy with the service and system!"

"The service provided by CSI Secure Solutions was second to none. From the start the team was professional, diligent and tenacious in their quest for answers. This was not an easy case but Chris and his team went above and beyond the call of duty. If you are looking for a quality investigator with integrity, compassion and skill, I highly recommend CSI Secure Solutions."

"They were great! My business had an existing alarm system that was outdated. The salesperson made it easy to upgrade the equipment and save me money on my monthly bill. The technician knew what he was doing and made the installation quick and painless."

"It was a long process and very involved as the routine Windows Update process did not work and required a work-around to get to the latest version of Windows 10. Things that should have worked didn't but Robert hung in there and made sure the update did get done and that my system was properly set for security as well. Kudos to AIO Integrations LLC and to Robert specifically. I'll certainly be using their services again, without a doubt. When ya find someone that does a great job, ya stick with them!"