Get matched with top alarm or security system repairers in Austin, TX

"Better be safe than sorry! Couple weeks ago we realized that we were pressing our luck by not having any type of alarm or security automation system. Used Alarm Protection Group to get a standard system that sends us alerts if the doors open and we can turn lights on from our phones when we aren’t home."

"Will definitely use ADT Premier Provider again! They sold us a new home security system. Was blown away by how much our Specialist knew about the alarm industry. He has been with the company for 12 years, which is extremely rare these days."

"I hate to give a bad review for a service I never used---but, I think it is helpful to point out the barriers to using it. I called the phone number for Dyezz on the AngiesList website---and a person from "Central Monitoring Station" answered. I went directly to the Dyezz website and called both the local and 800 numbers listed there---same thing, I got connected to a "Central Monitoring Statino". I asked which company they monitored *for*. The answer came back as 'many different companies'. In short, I could only talk on the phone with the people monitoring alarm / surveillance systems, not with the people selling the products and services of Dyezz. I could not find a way to talk to the company I wanted to contact, which is **DYezz*...!!! I find it incomprehensible that a company that sells a service would make it so difficult to contact them by phone."

"I switched from another company to Security One, they use the same equipment. They had to come out and recode everything. I simply switched because of the financial benefit. I have only had them for a few months, and I haven't had any problems with them. They save me some money every month.  When my alarm went off, they did call me."

"We had been looking to transfer our alarm service away from a large corporation. We heard about Smith Thompson after asking for recommendations from our HOA social media page and the overwhelming majority came back with ST as the referral. I called the number on the website for more information and to ask a few questions and Jeremy R. was polite, professional, and was able to address each concern I had. We went ahead and scheduled to have them come out for the install and activation. We had a few new windows put in, as well as a new door and, as a result, new contacts and/or wireless contacts were needed to supplement. Both the contacts and wireless contacts were installed at a reasonable and affordable price. After installation, the tech went over how to use the system in its entirety and well as how to register the system with our town. Overall, I’m very pleased with the service and product we’ve received and would refer them to friends/family."

"Install was easy. Up front cost was pretty low with Angie's List coupon. Monthly price is a little high compared to competing companies. Response time with alarms is excellent. I was advised to use glass break alarms within 10 ft of my first floor windows, which we installed correctly. I asked prior to installation if having one in the kitchen would cause false alarms due to dishes clanging, etc. I was told the glass break alarms are configured to a precise frequency that alarms with breaking glass. So, not a "no", but not really an answer. Well, every time we cook dinner, wash dishes or empty the dish washer, the kitchen glass break alarm gives a warning which would sound the alarm if it was set. This has caused us a number of false alarms while we've been away due to shifting bowls or plates in our drying rack. For the first several we've had to pay our police department $120 to check the house, and I was only notified after the first alarm that there was a cheaper option for a security company to drive by to check for a break in."

"I used POINT SECURITY"

"We just moved to the Austin area a few weeks ago and my salesperson came by was very professional. They installed a new system covering our doors and windows and gave us a doorbell camera. We didn’t have to pay any equipment or installation fees which was a huge benefit when weighing the options."

"On contacting CSI Secure Solutions I was put at ease during this stressful time. All of the surveillance options were explained in detail with costs. Final decision on which surveillance option was best for me was completely mine basing it on cost or in-depth surveillance.
From the first moment the surveillance had begun I was apprised of each situation, even as far as to tell me nothing was happening at that moment. Suggestions we're made to me as far as handling any information I was given,...don't give away ongoing surveillance to subject no matter what is revealed to me. Sometimes hard to do in this stressful situation but with that good advice I was able to find the information I knew in my heart was there but needed concrete proof for closure. At the end of the investigation I had the option of continuing or even choosing a different type of surveillance or ending the current one. I was also furnished with a final report.
I would definitely use this provider again but since they have put an end to my angst I hope I don't need to.


"

"It took them two days buy they got the job done. They problem with the company were the repair people, even though they had problems. They did come through for me. So, I'm happy about that."