Get matched with top sump pump repair or replacers in Punxsutawney, PA

"Waterproofing of basement with sump pump"

At Highlander Waterproofing & Foundation Repair, we are the area's trusted experts specializing in basement and crawlspace waterproofing and encapsulation, along with foundation repair services for bowing and buckling walls, floor and wall cracks, and full foundation rebuilds to name a few. When you contact Highlander for a free inspection, you are choosing a BBB A+ Accredited, two-time Torch Award for Ethics Winner, with our most recent years 2021, 2022!

"when tech showed up the dryer seemed to be working and heating however it did not when I called, seemed the heating element was cracked creating and off and on working condition. I went ahead to repair the problem by purchasing a new heating element. I was surprised however that the tech expected me to pay in full before he ordered the part and repaired the problem, but I did using my credit card knowing if there was a issue the credit card co. would have my back, The part was order and Alex fixed it as soon as it came in and was great"

"1. (+) Work done by their staff was very professional 2. (-) For sump pump install, their relationship with the Plumber was at "arms length", which created some problems. 3. (-) They were NOT familiar with the "work permit" requirements of my township, which causes delay in getting the permit, and an additional week delay to complete the work. 4. (--) What their "sales person" verbally promises and the actual contract did not agree. Important to carefully review the paperwork he prepares for completeness before signing it and paying the deposit. You never see him again!"

"They had been out the month previous and made a fix on something with the well pump that then didn't work. If we would have been told the month before, we wouldn't have had to pay $500 the month before and we could have just replaced it then. Our interactions with them were fine. The work turned out fine. They could definitely provide estimates of expected replacement."

"Environmental Testing & Research Laboratories, Inc. sent a package with 2 vials and instructions for collecting the samples.  I collected the samples as instructed, completed a questionnaire, and returned the sample vials as instructed.  A week or two later they sent the analysis.  Everything went as expected.  There were no problems. <br />"

"I've only had water come in at this location so I was pleased that they didn't try to sell me on doing the entire basement. They were able to do the entire job in 1 day.  No heavy rains since it was installed so I can't say for sure that the drain, sump and pipes are working. <br /> Only negatives that I have are that they didn't sweep or mop the floor when they were done.  They sealed off the rest of the basement so that it was free of dust, but the floor was very dirty.  Also, the installers smelled so strongly of smoke that they left that smell in the house. <br />"

"The contractor removed one tank containing filtering media the added a larger one with a media that was sufficient for the iron content that had to be removed.  He further adjusted the system and corrected the water flow and backwash cycle.   Other tanks were cleaned along with the flow valve for proper functioning. The contractor was in and out in four hours using two workers that were both polite and competent. Everything was cleaned up and was left in better shape than when they arrived. From the time they put the new system on line our water has been perfect.  We are so happy after several contractors worked on our system for 10 years and none of them has gotten it right. <br /> WE RECOMMEND THIS CONTRACTOR TO ANYONE WITH BAD DRINKING WATER!"

"Problems were encountered went removing the cement, not their fault the cement was twice normal depth as well as the footer. This created much more dust and debris than normal, recommend a heavy covering of all items in the area. <br /> Also, we were not prepared for the destruction in the finished part of our basement, we would recommend that the sales rep explain/emphasize this in detail. <br /> Only one complaint the replacement cement is not finished off very well. <br /> The crew were very pleasant and tried to be as careful with the construction dirt and debris as possible. <br /> Thank you Ed Wapniewski and his crew ( Ray, CJ, Ray and Jeff). <br />"

"I've used LHPH for many services over the course of owning two homes in two communities. I've purchased HVAC systems from them, had drains unclogged by them, received advice and evaluations on well pumps, etc. <br /> I've always found them to be prompt, professional, courteous, and fairly-priced. I've come to know many of them on a first-name basis. I'm the sort who like to understand the ins and outs of things, ask a lot of questions, and double-check on things. I'm also the sort of person who likes to understand what's going on. They've always been patient and helpful, taking time to explain things and answer questions. That's something few service providers care to do. <br /> From my reading of others reviews of this and similar services, I wonder if people at times hold services to an impossible standard of availability and outcome. Troubleshooting anything is tough. Sometimes people don't get it right the first time. Yet, they're still worthy of being paid for their efforts. In my experience with LHPH, they've been helpful when I'm not satisfied the first time. <br />"