Get matched with top major home repair pros (general contractors) in Radford, VA

"Very professional team and the work they did was beyond our expectations"

"Beware of Dollman construction, also doing business as Essential Improvements in the Roanoke, Virginia area and beyond is a company to avoid. They employed somewhat dirty practices in my opinion and while it may not be the fault of Dollman himself, the guy I was dealing with was Tracy White, design consultant. Ironically, he's no longer with the company. If my situation had contributed to that, Dollman made the right choice in getting rid of him. While I have copious notes as to what happened here, for the sake of the review, and my fingertips, I'll do my best to keep this brief. I was looking to get a workout building built (16x20), concrete flooring, walls, lights, etc. Tracy guesstimated they could do it for within 65k while several of the others I had gotten quotes from were north of 80k. His confidence gave me confidence and that was my biggest mistake. He wrote up a very quick design contract/commitment where I had to provide a 5k deposit and if they came in above 65k, I'd get my money back if I didn't want to proceed. I signed it, this was my second mistake. The agreement I signed didn't have enough parameters written in, just that they had to deliver a workout room / building conceptual design for a project within a 65k budget. A couple of months went by and I had met with Tracy White and Jimmy Dollman once to go over the initial design, after my signoff the quote would be provided. Jimmy was unaware that we had this agreement and the budget was 65k and it was never brought up in our face to face meeting. We just discussed the design, changes I would want and some recommendations he had for me. Price was never brought up but the quote would be coming. Some weeks later Tracy asked if he could stop by with the quote and I of course was fine with it. He came over empty handed, I invited him in and he told me it was going to be 92k. I asked him why, he said that it would have been 65k base cost with no profits if they were to do it for themselves. The 92k was because of the distance between them and myself. I told him it was odd because he had confidence they could do it for 65k. He nodded and then said that he didn't want to tell me over the phone, text or email and he felt I deserved a face-to-face meeting. I reminded him of the agreement, he said he had it but took a picture anyway and said he'd talk to Jimmy about returning my 5k. Within that same week Tracy reached out and told me that he spoke to Jimmy and was told that they can do the project within 65k but obviously some things would change. I told him not to bother and just refund my 5k. He responded with things along the lines of "you can't expect us to work for you for months for free" and "the 92k was because of all the things I wanted". That's simply not true. This left me feeling gutted because at this point I didn't want to use them anymore and what would this design look like? No walls, lights, ceiling or roof? I had some options, but I wasn't going to chase it too hard, however the route I decided to take was to email Jimmy Dollman directly, take accountability for the mistakes I feel I made, mention that I felt Tracy didn't communicate openly or honestly with me, him and/or his team. There was some lapse in communication beyond me and my control. I proposed that he refund $2500 to me because I didn't want anything for free, however I still wanted the agreement to be upheld with honesty and integrity. Dollman never replied to my email but in a separate email communication with Tracy asking where this magical 65k quote and design was, he told me that he spoke to Jimmy and understood I wanted $2500 and then to terminate our relationship. I told him I still wanted that if they were agreeable. He said they were and I'd get the check within 2 weeks After 2 weeks I didn't get the check, I called Dollman, I spoke to someone else there, gave her the background and forwarded the emails. It was at that point I was told that Tracy was no longer with the company. That's a small victory. I had to followup again after Labor day weekend 2024 and they finally sent out the check, it's deposited in my account and while I'm not happy, I'm content. Beware of these dirty practices and keep your head on a swivel. Go with a company that doesn't require a design agreement. Get a detailed quote without that and go from there."

We are a locally owned and operated, family oriented business that has been serving the NRV and surrounding areas for about 15 years. My wife and I both were raised in Blacksburg and have worked together to grow our business. We have had tremendous success through referrals and greatly appreciate and enjoy getting to know all of our valued customers that we have worked for over the years.

It is construction company that does any and or all phases of residential and commercial projects.

22 years in business in Roanoke,Va. Same location. Many references by local businesses and homeowners.We work in surronding cities as far away as Danville and Charlottesville.

Our Work & Daily Operations are Performed by FAMILY Members,,3 Generations of SKILLED Tradesmen/Craftsmen so OUR CLIENTS Always KNOW who is in Their HOMES and On their Job Site .\n \nThe Recollection of QUALITY , \nremains Long After the Price is Forgotten !.....\n\n\nWe are Virginia Distributors of DCI Gutter Guards\n\nWe also provide Painting , Wall Washing ,Pressure Cleaning\n\nBack Hoe Loader Services and many other Skills and Talents to numerous to mention, Just ASK !\n

We stand behind our work. We are known for plumbing and septic work but we also do all other types of home improvements and restoration services as well. Give us a call if we can be of assistance. Have a blessed day.

COMMERCIAL & RESIDENTIAL RESTORATION & REMODELING, WATER CLEANUP & EXTRACTION, ROOFS & WALLS, CLEANING, MOVING & STORAGE, SMOKE, MILDEW & ORGANIC ODOR REMOVAL, ASBESTOS REMOVAL, FRAMING & FINISHED CARPENTRY, PAINTING, WALLPAPERING, STAINING, CLEANING & INSTALLATION OF CARPET, VINYL, HARDWOODS & CERAMIC TILE, ROOFING, CONCRETE & MASONRY, FENCING, DECKING & RAILINGS.

"Both projects were completed just as expected and on time. They provided excellent recommendations on project materials and their workmanship was of the highest quality. The bath/bedroom remodeling was completed last summer (cost of that project is shown below). Since completion, we have had no problem issues that required follow up with the contractor - not with plumbing, electrical, basic construction, or finish work with floors, fixtures, or cabinets. We are expecting to work with this contractor again in the next year or so on a deck rebuilding and replacement of two sliding glass doors leading to our deck. We have very high confidence in this company's overall quality of work, integrity and dependability."

"Richard was fast, efficient and a perfectionist. Was on site when he said he would be and did a fabulous job. Cleaned job site broom clean at the end of each day."