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"It went very well. Everything was beyond expectation."

"The plumber reworked the drain piping under the sink in December due to a leak at a connection joint. 3 Months later a connector came loose while the dishwasher was running and water flooded the sink cabinet. I called Dr Drain and was informed it would be 4 days before someone could come out and fix it. I explained this was an emergency, the kitchen sink was inoperable due to the drain pipe being disconnected and I could not go 4 days without my kitchen sink. The person I spoke to did not say they were sorry this happened (it was obviously not hooked up correctly in the beginning) or offer any help in the situation. It is unexceptable for a plumber to not offer emergency services when something they did failed and made the sink inoperable for 4 days."

"Excellent and professional folks. Very courteous"

"Thermo Direct replied quickly and was able to perform the services I required. I would recommend them to anyone that requires the services of a plumber."

"Cancelled all services with Blanton as well as this well pitched Wow Service Plan. Was given a good pitch about services provided. However, after scheduling twice for services provided by service plan, only to have them cancelled and told need to reschedule. Today is was need to reschedule because they are anticipating (four days from now) a high volume of emergency calls due to cold weather and freezing temperatures. What cold weather? 52 and 43 at night are not freezing temps; 69 and 67 daytime are not freezing temps. So you reschedule appointments four days in advance with no actual justification or confirmation the day of of what you think might happen? Sounds more like laziness or a reason not to fulfill appointments made almost two weeks prior. Second, why have an online system that allows you to book an appointment and date but when you call to complete the appointment process, tell us that the dates that show on the calendar as “available” don’t actually mean they are available? The lady I spoke to said they are run by two different departments. Sounds like you need to update your systems and booking process that actually shows dates of availability so customers don’t waste time picking a date that isn’t actually available and waste time. Or get rid of calendar option altogether so you cannot select a date that isn’t in “real” time."

"Great service and fair price"

"My prior water heater, a 50-gallon tank, started leaking after 15 years. I called Streamline to confirm that it needed replacement, and to replace it. I was considering a tankless water heater already, and the first tech walked me through the pros and cons, then wrote up an estimate. Two additional techs came the next day to install the heater and the necessary gas and power lines. The only issue I had was that one of the newly installed gas fittings leaked gas into the basement. I shut off the supply valve and called Streamline, and they came out within half an hour to fix it at their expense. Mistakes happen, and I was impressed with how professionally they corrected that one."

"Ryan Smith of optimal plumbing did a fantastic job!! I can not express enough how happy I am with the work he and his helper did. I am so glad I hired optimal plumbing for this job. I will always hire optimal plumbing for all my plumbing needs and will recomend them to anybody else."

"My husband and I had such a pleasant experience with Rapt Homes, so we just wanted to share a bit here. We recently experienced a broken garbage disposal under our kitchen sink. We did not find the leak right away, so significant damage was done to the cabinetry. The bottom collapsed from the water damage, and we were left with a completely non-functioning space. Rapt Homes was able to rebuild the foundation of the cabinet, prime, paint, and install sliding drawers for ease of use. The work was completed in just a few hours, and the kitchen was left just as clean as when the work began. We love our new cabinet space. Our only wish is that we had opted to do the work sooner, as we thought that it would be a bigger undertaking than it was. We also opted to have renderings done for both our kitchen and basement. They are two spaces that we have always wanted to improve, but have been apprehensive to take on such big projects. The plans are simply beautiful, and we are sure that the new rooms will bring us such peace in our home. Firstly, we are looking at completely remodeling our kitchen, as it lacks functionality, and is outdated by any standard. We discussed our every wish with Sean at Rapt Homes, and not a single detail was missed. My husband is a chef, and the kitchen will be worthy of his talents, and we anticipate entertaining more than we ever have before in a space that we can be so proud of. The designs took our breath away, seeing our dreams come to light. We both saved each picture to our phones as a reminder of what the future holds. We also had Sean design a full basement remodel for us, taking advantage of the space that merely serves as storage and laundry. It will be a beautiful space for ourselves and for guests, including an additional bathroom. The juxtaposition between our upstairs and our basement in the summertime is one of our biggest motivators, as the basement is so comfortably cool, and completely unutilized. Once again, we gave our input on exactly what we are hoping to do with the space, and the designs did not disappoint. We are elated to know that one day soon, we'll have an entire second living space, something that we've been wanting since we purchased our home ten years ago. 2026 will be a year of vast improvements, and bringing our home up to the standards that we have always wished for. We are more than ready to work with Sean and Rapt Homes to make our dreams a reality."

"Awesome work always!"