Get matched with top clothes washer or dryer repair or service pros in Randolph, MN

"Deciding to replace or repair"

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

"JT was wonderful, efficient and communicative. He responded quickly, answered questions and gave honest recommendations for next steps with our washer. He was super helpful and made getting the project done easy."

Locally owned & operated right here in the Twin Cities, Mr. Appliance of Rogers delivers trusted, local appliance repair you can count on. We serve Lakeville, Burnsville, Bloomington, Eagan, Apple Valley, Rosemount and the surrounding metro with upfront, flat-rate pricing—never charging by the hour.\n\nYour satisfaction is our priority. We back our work with the neighboring Mr. Appliance Done Right Promise: if it’s not done right, we’ll make it right. We also provide a rock-solid 1-year parts and labor warranty for residential services and a 30-day promise for commercial repairs.\n\nOur expert technicians respect your home, bringing a doormat and wearing protective shoe covers. We service major brands like Whirlpool, Samsung, LG, GE, Maytag, and Kenmore. Call us for reliable refrigerator repair, oven and stove repair, dishwasher repair, and washer or dryer service near you. Experience professional diagnostic service from fully insured, friendly neighborhood experts today.

"Called and made an appointment. The plumber, Lee, showed up as scheduled. We discovered that the shut-off valve for the water to our condo unit was in another owner's unit. That owner was not home, so we had to reschedule the appointment.
I rescheduled the appointment and was told the plumber would arrive at 8:00 a.m., the first appointment for the day. On the day, the plumber did not show up at 8:00. I ended up calling to see why the plumber had not arrived. I was told that another plumber was out that day, which had thrown the schedule off. (I realize these things happen. I do wish they had called to tell me there would be a delay as the water had been shut off for three units and was keeping another unit owner--in whose unit the main shut off valve was--from going to work.)
When Lee arrived, he apologized for the delay. He replaced the shut-off valve and installed the new fill valve, which stopped the toilet from running. He also lowered the fill water level to save water. Lee cleaned up any mess made by the work and was clear at explaining what had been done and about how to use the shut-off valve in a way that could help it last longer (e.g. not turning it too far or too tightly when turning it off.) Lee explained that I was being charged for the 15 minutes from the first call (when we could not shut off the main water line to our unit) plus labor and parts for this work. (There was an apprentice with Lee both times who was very friendly and professional.)
A few hours after Lee left, the toilet began running again. I could not get it to stop, so I called and got an appointment for a time when I could be home a few days later. For this third visit, Jeff was the plumber. He replaced an O-seal on the flush valve with an extra I had on hand. He also removed some debris from the toilet tank that he thought might be interfering with the seal. He also adjusted the water fill level, which added more pressure to the flush valve, which stopped the toilet from running. He did not charge us for this call, since he was adjusting work done earlier.
Though it was a bit convoluted, we still appreciate the work done. We appreciated the idea of using less water with each flush, and appreciated the "learning" that the water needs to be a certain level to keep the flush valve from running.
Lynn, the receptionist with whom I dealt through all of this was friendly and helpful.
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"Great plumber!  If you're looking for an honest, thorough and affordable plumber I wouldn't look any further.

 I had problems with low pressure in my hot water.  I got three estimates and the other two guys (Southtown and Roark) insisted on replacing all the hot water steel pipes in the basement right to the water main for $3000-$4000.  

Chris had a much more reasonable approach.  He gave me an estimate with three choices 1)re-piping the first 10 feet or so, 2)re-piping all the hot steel pipes in the basement and 3) re-piping all the hot and cold steel pipes in the basement.  He was very flexible and said that he would try the least expensive option first, then if it didn't work, he would try the 2nd and 3rd if necessary.  He had two of his employees come out to do the re-piping.  It turned out that the least expensive option worked great, so I only had to spend a few hundred bucks.  Compared to the other estimates I got Chris saved me $2000-$3000.  Also, his estimate for repiping all the steel pipes was still less than half of what the other guys wanted to do the same work.  Chris came by after the piping was done and also fixed my problematic kitchen faucet for only an extra 50 bucks while he was here.  I'd definitely use them again."

"Great, timely services. Complete visual inspection of waste lines"

"Emailed company for an estimate to repair or replace some interior doors. Got a prompt reply and set up a time for the appointment. The owner assessed the job and told us that repair was all that was needed, not replacement. He also gave us some insight into a future job that we are considering and could consider the company for. The repairs were able to be scheduled within a week and the job was well done. Only snag was a little mix up in the time that the job was to start, but this was very minor. Overall we are very happy with the experience. We very much appreciate the experience level of the people we dealt with (Jim and Tom). 
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"Service was within the usual window, and was excellent-focused on work, respectful, answered my questions clearly and was helpful about source of problem with our dishwasher.  Very helpful"

"They are very responsive. I've been satisfied with their service. They are professional."