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"The user disputes a $785 charge from Anthony Plumbing Heating and Cooling, including $400 for 1.1 pounds of Freon that was unnecessary. Anthony claimed separate Freon charges for two system ports, but the user’s Senville Minisplit system only requires one charge. After refusing additional diagnostic fees, the technicians left the system non-functional. A second company, AB May, confirmed the system was empty of Freon despite the prior payment. The user found and repaired a leak on port A, which Anthony never checked, and Senville confirmed the system had enough factory Freon for the installed line length. The user requests a refund for the unnecessary $400 Freon charge due to inadequate service and misdiagnosis."

"They managed to stop the dripping."

"This was an excellent experience in a stressful situation. Everything was explained as the work was done. Great customer service."

"Erick and his crew took out our garbage disposal, dishwasher, and replaced the oven hood in the kitchen. They replaced the old wooden baseboards (which had mold) and toilets in the bathroom. They also installed a water softener and replaced our water heater. Erick and his workmen were extremely kind and polite, being perfect gentlemen while in our condo. While installing the new toilet when they noticed an issue that could cause water to leak to the unit below our Erick sought to remedy the situation so that would not occur and his crew worked late to fix the crack and install the new toilet. Erick was flexible and was willing to incorporate any changes we needed. When the work was completed, Erick only charged us the amount of his original quote. We plan to contact Arcadia in the future for additional work we need to have done."