Get matched with top grout: replace or repairers in Reading, PA

"I really satisfied"

"I had a new marble foyer installed three years ago and since the installer went out of business I was searching for someone knowledgeable and very experienced to maintain it on an annual basis. Colonial marble refused to maintain it because they had not installed it. Finally I found Tony, the owner of Marble One Restoration. He thoroughly examined the marble, and explained several options to restore it. His price was reasonable and he was able to make the area sparkle, also explaining exactly how to maintain it between annual maintenance visits. I’m very pleased with the quality and reliability of the work."

"We had 4 rooms and hallway, 6 closet doors painted and 3 rooms & hallway with new floors. Also. added carpeting in main room. Everything was professionally completed. We just love the way our homes now look. The employees of this company were courteous and very professional. I would definitely recommend this company "

"They did an excellent job, and in a reasonable amount of time. The cost was increased by the fact that they had to re-do some work by someone we previously hired who was terrible and unreliable, but it was well worth it!"

"Job went very well. They have been doing work for me for a couple of decades, and always have done excellent work."

"It has been over 5 years when this company did my siding. Left nails all over the place, covered up my laundry gas outlet with siding, interchanged the garage light fixture with the porch which they had removed to install siding. Did not use or give us an option for whole house wrap, resulting in poor insulation. Cut up big square holes where electric goes in the house, numerous mistakes. Called numerous times never came, once he got paid. Stank up my bathroom when he used it. Now my neighbor needs siding and we both need new roofs, will never call him."

"We unfortunately had a horrible experience with Empire Today Philly. From our first appointment the sales associate, Nizar Alwarasneh, could not answer any questions about how the hardwood floors were finished or how the installation process would work. He was more interested in giving me a big show of on how he could get me such a "great" price than listening to me. Because of this, he assured me the hardwood could be installed on concrete slab. It cannot but he either did not know or did not listen to the question. Our installers showed up a week later and knew immediately it was not possible to install in our house. After 4 calls and hours on the phone with Customer Service, I was assured a manager, Edwin Maldonado, would call me within 24 hours to assign me a new sales associate and to help correct the mistake. When I had not heard from him 24 hours later, I called Customer Service again only to learn that Nizar is the only sales associate in my region and that Edwin would likely take 3 days to get back to me. Within the next 3 days I called Edwin 4 times and left 2 voicemails. I still have never heard back from him. I called Customer Service again and they again assured me a new manager, Michael Onorato, would call back within 24 hours. I have never heard from him either despite calling and leaving voicemails. Against my better judgement, I had a second appointment with Nizar. It was clear to me immediately that he did not tolerate being questioned at all. I don't know if it was embarrassment over his mistake or what but he was incredibly rude. He loudly yelled at me, saying I should respect him because he is older than I am when I asked him to explain how he was coming up with the pricing, which was completely arbitrary. He also could not explain the difference between engineered hardwood and solid hardwood - he called a manager, Shawn Wilkinson, to help. By the end of the call, Shawn was supposed to call me back within 24 hours. I never received a call. When we finally decided to cancel, Customer Service told me they would submit the request and one of the managers (Edwin, Shawn, or Michael) would call in 1-3 business days to talk through options. I had zero confidence I would hear back so thankfully Customer Service expedited my cancellation. I should receive a refund within 3-5 business days... Subsequently have spoken to other Empire Today Philly customers who reiterated a similar experience, particularly the sleazy car sales person approach to the initial sales associate assessment. Absolutely would not recommend and will posting this review through multiple outlets."

"Communication is terrible! Brittany will ignore you and ingnore you time after time"