Get matched with top sewer main install, replace or repairers in Redwood City, CA

"It went great, I was treated with respect by Edson and Cornelio. They did a great job unclogging my main sewer line. I would definitely hire them again."

"I had a backup in my main sewer pipe and Jess Plumbing came out and did a thorough inspection, he then found that my main sewer pipe was incorrectly installed by the previous installer. To make a long story short, this guy knows what he is doing, has the equipment including cameras and an excellent team. They did an AMAZING job at a FAIR price. Replacing the main sewer pipe is no easy job, but they were able to do it and do it right. They also cleaned everything up at the end of the day and even planted back the plants that had to be removed during the process!"

"Had leak overnight under BR sink and Chandler was 1st responder. Came out very quickly to repair/repair. Upon checking on leak evidence under house, found evidence of sewage &; water leakage/pipe corrosion &; we scheduled that repair for next day (different men). Job completed. Told owner that I want invoice detailing findings and work done, but all I received was e-receipts of totals I payed, ($220/$2500/$6000). He said he would send me either via email or hard copy by mail. I need for my house files. I am still waiting...but haven't contacted Ishmael Chandler since the 5/22-23/2023 job. Comment on personnel: Victor - great worker (fixed leakage). Mario and ? - Mario physically very dirty at 9a.m.) but very nice. Other man-fine. Both men very hard workers! Mario left quite a mess behind in my bathroom for me to clean up (toilet area from seal replacement)."

"We thought we needed just our washer drain unclogged so we called the company that had fixed that before, you guys. Guys came out. Under the house they discovered rusted sewer lines. When we had our plumbing redone years ago, the company who did those did not remove the old lines. Those old lines were up against the sewer lines and were corroding our sewer lines. So we had to replace the sewer lines. A broken line just before the city line was discovered so we had to replace that too. Anyhow, we so appreciated the kind workers who smiled and waved at us. They worked around our water schedule as we have a physically disabled adult son we care for. They let us watch all the things they had to do. I took pictures and the guys were fine with that. My brand new front yard was not ruined by trenchless sewer system that went in. And my yard looks like we never had sewer lines done. It was amazing. Yes, we would recommend you to all."

"Short version:
They got the job done, but it took two visits and cost about 2-3 times more than it should have because they initially arrived with the wrong equipment and then recommended an unnecessary, expensive video scan.  The extra cost was due to their error and they should have covered at least some of it (if not all) but they refused.

Details:

Our sewer line backed up between our house and the street, and so I called In and Out to clear it.  They arrived with nothing but a hand snake because supposedly other equipment was in the shop.  The plumber was able to (temporarily) clear the obstruction with the hand snake.  Charge: $250, which also included cleaning the trap in one of our interior sinks.  So far so good (although if I'd known they'd come with just a hand snake, I would have done it myself...)
Two weeks later, the line backs up again, because the hand snake only punched a small hole in the obstruction rather clear it completely.  I called In and Out to come back with the correct equipment.  

This time they arrived with the proper equipment, including the full sized snake and water jet to clear the roots.  Given the previous failure to remove the blockage, they recommended sending the video camera down the pipes to diagnose the problem.  Problem = roots from the trees near the sewer line (surprise!).  They used the snake + water jet to remove the roots and clear the obstruction.  Now everything works.  Bill = another $775.  

 Why do they get a C grade?
Issue 1: they refused to refund any of the money from their first, failed intervention.  If they'd just arrived with the right equipment, we would have removed the roots on day one, sparing us another sewer back up and another expensive visit.  They brought the wrong equipment and didn't solve the problem -- there should be at least a partial refund.  Even an apology would have been nice.  But I didn't get either.   instead, we come to Issue 2

 Issue 2:  when they came back, they recommended an unnecessary (and very expensive) video scan of our system which just turned up the obvious problem of roots from the nearby tree.
Total cost was over $1000, for a job where most plumbers would have just gone in with the big snake + jet on day one and knocked out the roots for $250-400.   In and Out ultimately fixed the problem, but we had to endure 2 days of sewer back up and paid 2-3x what we should have.

On the plus side, they were always very prompt, professional, and friendly in person (aside from issues noted above)"

"New water heater was installed and the old one taken away all in a couple hours time. The work was done perfectly and the price was very good. I would definitely hire him again."

"We recently had Major League Plumbing & Rooter complete a sewer main repair at one of our commercial properties, and we couldn?t be happier with the service. From the initial inspection to the completion of the repair, their team was professional, knowledgeable, and extremely responsive. They clearly explained the issue, provided honest recommendations, and kept us informed throughout the entire process. The crew arrived on time, worked efficiently, and completed the repair with minimal disruption to our business operations. Their attention to detail, cleanliness, and commitment to quality workmanship truly stood out. Commercial plumbing issues can be stressful, but Major League Plumbing made the entire process smooth and hassle-free. We highly recommend them to any business or property owner in need of reliable, professional plumbing services. Thank you for a job well done!"

"Can not imagine a better response, starting with my call for assistance, response time and how the technician, Tad methodically diagnosed the problem. We have an obscure kitchen fixture that required service in Feb 2019. Under warranty the problem was easily diagnosed by me, a problem possibly caused by me and a replacement part sent and installed by Albert Nahman team. Problem: I broke the faucet cartridge. Current Problem: restricted hot water flow in this kitchen sink only. Turns out the new cartridge part is now malfunctioning. I called and Tad arrived taking a step by step approach ruling out possible causes: a clog here or there, build up of sediment, or blockage in the lines or cartridge. The company that sells the product got on the phone with Tad and they collaborated on the problem and the tech person gave Tad one more thing to try. After the collaboration it is agreed, problem persisted and therefore that new cartridge part is now malfunctioning and will be shipped free of charge in two days. Thanks to all, who made this possible and I trust we will have Tad here again soon to finalize this fix. BTW, cost of service was less than expected given going rates for such a call lasting in excess of one hour. Another comment, spending time with Tad during the repair was a pleasure to have him explain, collaborate, listen and just chat. Questions on who to call next time, no question who I will call next time. I have read criticism of costs: In the Berkeley area "How much does it cost to hire a plumber? Some plumbers have a minimum fee for a service call. They might charge anywhere from $175-250 to come out and give you a consultation. Plumbers may give you a general service rate of $128-148 per hour when there are a lot of unknowns about a project and they aren't sure how long it will take. Some charge a flat rate for their plumbing services. For example, you may get charged $175 for a sink or drain cleaning, while toilet installation costs $500." Today costs are upfront, same as charges in Feb, $69 to arrive and assess the problem. Here in excess of one hour for $129 minus $25 coupon, total charge $173. I am ok and I expected these costs. If I was in Philly, where I grew up, I could call an uncle or cousin and get a better rate, a family rate. This is going rate for our area."

"Leo did a very extensive plumbing repair that required digging through my bathroom floor and replacing a huge pipe to the outside. He also prepared and installed piping and fixtures for a bathroom remodel. Always showed up when he said he would and had a great crew. Cleaned up as well. Would highly recommend."

"Bay Area Pro Plumbing did an outstanding job replacing our water main line. From start to finish, the team was professional, knowledgeable, and very efficient. They explained the entire process clearly, completed the work on time, and left everything clean when the job was done. The quality of workmanship was excellent, and we immediately noticed better water pressure throughout the property. It?s hard to find honest and reliable plumbers these days, but these guys truly exceeded expectations. Highly recommend Bay Area Pro Plumbing for any water main or plumbing work!"