Get matched with top tankless water heater repair pros in Reidsville, NC

"These guys were great! Responded to me first thing in the morning and were out same day with a new water heater! Super quick and efficient! Great duo between Robert and Cody Will keep them in my list of great people to get things done! Thanks again guys!"

"Mike was polite, friendly, and professional. He quickly discovered the problem and explained the repair options. The repair was completed quickly. I was pleased with the service."

"Mr. Ashby was patient and talked us through every single option that would fit our needs and our budget. We truly felt taken care of and prioritized as a 1st time customer. Our new water heater was installed the same day! THANK YOU!"

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Based on the favorable reviews of other members, I called three providers at noon. Unlike the other two, owner Scott Martin returned my call within 20 minutes even, as I learned later, he was away on vacation. I explained my heater had burst and needed quick replacement. I brought up the possibility of installing a tankless heater. He asked about my household make-up and usage, and advised the extra expense would not be cost-effective. He is a Rennai Tankless dealer/installer! He said he might be able to get a technician available in 2 hours and would call me right back. He did, and we arranged for a 4 pm installation.

His tech, Michael called 15 minutes beforehand reporting a traffic delay and he arrived soon after 4. He was very professional and, working alone,  completed the removal and replacement by 7. He checked the connections, discovered a small leak, and fixed that. We had hot water that evening. Scott did not charge extra for an emergency call that ran over into the evening; and, he applied an additional discount for my having found him through Angie's List!

The next day I discovered another small leak, called Scott and Michael was there and had it fixed by 1 pm.

I can't thank Scott and Michael enough for their responsiveness and professionalism. THAT'S how to run...and grow... a business!

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"We used Pro Plumbing twice, once for service and a second time to replace my water heater. Both times they were prompt and professional. The service fee for just coming out to troubleshoot was inexpensive, which was greatly appreciated. For the installation of my water heater, their rates were competitive with other plumbers in the area. The service tech (Fletcher) was knowledgeable and explained everything in detailed. He was also patient while I asked him loads of questions, and he offered me lots of options for units and how he could install them to fit our tight closet. Everything seems to be working great (it has been about 6 weeks)! I would definitely hire them again."

"I had heard good things about Alpine and decided to give them a try.  I called right before lunch and asked if they could send someone out to get my air conditioning working.  Alpine was willing to accommodate my schedule on a work day and showed up on time.  Met with Ricky and explained the situation.  Prior to coming inside, he put on some little booties so as not to bring in any unwanted dirt or dust.  He evaluated the situation and explained that the drain line was stopped up and that the aux drain pan had water in it which shutdown the system.  Ricky cleared the line and removed the water from the pan so that the float switch would reset.  Shortly thereafter, the AC was running again and starting to cool off the house.  

From the initial phone call to the dispatcher to the service to the cost, and emailed receipt, I was completely satisfied.  I would highly recommend Alpine HVAC Services to my friends and others.

Hofler W."

"Tim did a great job with the replacement of our water heater. Even though it was the day after Thanksgiving he moved some of his other appointments around to come to our home that afternoon. Tim and his assistant were careful to put on shoe covers in the house and to observe COVID 19 precautions. The job required more complicated plumbing since we have a desuperheater loop from our geothermal heat pump that connects to the water heater; the additional charge for this work was minimal. Tim was here until after 5:00 that evening, with the result that we had hot water over the weekend."

"The man that came out told me that he would not recommend flushing my water heater. I found it odd that they were offering that service if they don't recommend doing it. He seemed to know what he was doing and did a good job with the inspection. I also wanted him to switch my hook up from county water to well water. I had to pay extra for that, but that was fine."

"Had old CPVC replaced with PEX. Required demolition of drywall for complete replacement for 3 bedroom 2. Full bath house son to be 4 bedroom 3 full bath. Sophia and her crew performed flawlessly would highly recommend great troubleshooting skills work was done on time and time without water was 24 hours. Great job I will definitely call Sophia for any future plumbing needs. Thanks Sophia!!!!!"

"We had concerns with our air quality and especially mold. Mr. Lindsay came out - one of the few who responded, and when I say responded - it was as if I was texting with someone - quick answers, no flip flopping - straight up and honest. He came out - found our issues, recommended what was needed and nothing more while also informing us how to take care of some things (outside this scope of work) in a cost effective and proper method. When we were cleaning out the crawl space I noticed the water heater was leaking. One message to Mr. Lindsay and he was able to fit that into the effort at an awesome price! They showed up exactly on time - took the exact amount of time he stated initially and put everything back the way it was when completed. His crew was courteous and professional as was he. Mr. Lindsay didn't rush us at all and spent as much time as we needed to discuss anything we brought up - from shower replacement to AC units - anything at all he gave us the time. We have a few older pets with special needs, his understanding and compassion when we expressed our concerns with their well being was a breath of fresh air (pun intended). I had given up on some of the local folks after the years of getting messed over - Mr Lindsay restored my hope and left us feeling safer and extremely satisfied. I will definitely call him first for anything I have a need for in the future - If I could give an extra star I would."