Get matched with top concrete foundation installers in Richfield, WI

"I recently had a concrete patio, steps, and a shed pad installed and couldn’t be happier with the result. From start to finish, the team was prompt and professional, showing up on time and ready to work. Their communication was excellent—we always knew what to expect and when. Once they got started, the crew worked quickly and efficiently, finishing the job in far less time than I expected without cutting corners on quality. The pricing was also very competitive compared to other quotes I received. Overall, I am very pleased with the results and would absolutely use them again for future project. My neighbor already asked for their number lol."

"Jesus came in mid-April & gave us a quote to install a concrete pad for our trailer in our backyard ($3,600), & replace a front step & grind down concrete under our garage door ($400). He started & finished the work when promised & was very professional & efficient. We are happy with the finished work."

"The team was great however a few detail touch ups and follow ups were needed that were simply missed. We are happy with the shape, workers, slab, and speed however there are concrete chunks spated on the siding, steps are covered in concrete, and clean-up was messy!"

"I sent the signed contract and was told they couldn't get me on the books for 4-5 weeks. I waited about 4 weeks for a call and when it came in, they wanted to come the next day. No notice and we had to pull up carpet, remove paneling, and drywall. Needless-to-say, we had to reschedule for the following week, which they were very accommodating about. They were supposed to arrive in between 8-8:30 and did not show up until 11:15am. They were in an out within 4 hours. They left dried concrete in my mulch/landscaping which was not appreciated when I found it a week later. A basement window was also left open in an area of the basement that is not frequently traveled- it was not noticed for a week, after rain and leaves had entered the basement."

"RESPONSIVENESS TO NEEDS
There are different measures of success on any project and different constraints and issues that will challenge those measures.  My primary measure of success was a DRY basement, and Brian?s proposal to deliver it was comprehensive. He was committed to meeting my request while satisfying my second measure of success: do it at an affordable price.

ESTIMATE
Brian does all estimates himself instead of sending out salespeople (which I appreciate).  I scheduled Brian's first visit in the days following a large rainfall that caused flooding in neighboring areas, so his schedule was packed. Understandably, Brian was crunched between appointments when he arrived slightly behind schedule, but he had kept me updated in the hours preceding his arrival.  Brian quickly conveyed a focus on resolving the seepage problem.  He also listened to my concerns, identified primary and secondary issues, and said he would send a thorough e-mail containing precise details for a solution with a cost breakdown.  He arrived and left in about hour, and within a couple days he sent an e-mail estimate with two options. 1) A complete basement drain tile system with crack repairs, or 2) a partial system that he believed would resolve the problem at a lesser cost. He offered to allow me to "upgrade" to the full system in the future and pay the difference between the two estimates. This type of offer was not even discussed by the three other companies (two big names and one small business) that came for estimates.

With the exception of the extended (years-long) payment / financing options offered by the larger companies, Brian?s proposed solution was almost a hands-down winner.  The other small company was comparable, but after sending the initial estimate, Brian offered to return on the weekend to give me the opportunity to talk again when there was more time.  Other companies' approaches to doing exterior excavation ranged from doing minor reinforcement to not even wanting to touch it.  Brian, in contrast, said he can?t honestly guarantee a dry basement when he didn?t know what the previous repair looked like.  He offered to completely excavate the two walls that had work done previously and to replace (if necessary) any inferior quality materials with his own fix.  Now we're cooking with gas!  The cost of the job remained competitive, and this ?extra mile? effort on top of everything else fully satisfied my need to be 100% sure the seepage would be stopped.  I opted for the full drain tile system.

TIME
The timeframe Brian quoted was in line with all of his competitors: 2 days max.  The time element of the job met some challenges, taking 5 full working days to complete, (Tues-Fri plus half days Sat-Sun).  The reason?  The crew found the floor was new, dense 4-inch concrete poured on top of the original 4-inch concrete floor.  This meant twice the work for the breakup crew that was prepared for a conventional job, making it impossible to accommodate the original time frame. Brian promised to never leave a job unfinished, so he juggled his crews' schedules to make daily progress, and he never once raised his price despite the extra time or material (concrete) required. I was very grateful.  He also personally came to finish the job on the weekend rather than pushing it out to Monday or Tuesday.

EXTRAS AND RESPONSIVENESS
Some plumbing in the floor was impacted by the concrete breakup and required repairs due to its age and condition.  Brian took the time to find the exact materials I requested for the repair and installed them.  I was not present at installation so he took photos and video and sent them to me via smartphone so I could verify he got it right.  What other contractor does that?! He also paid attention to every detail for laying out the design of the downspout tie-ins, finishing touches, and every single special request I threw at him. He also spotted an additional leak in the corner of the foundation and sealed it up as well. His commitment to resolving every issue to my satisfaction was outstanding.

Brian made himself accessible via phone, e-mail and text, and he responded quickly to inquiries.  I wanted to know every detail of the work, and Brian accommodated. Another totally unexpected surprise came when Brian discovered that some of the promised work did not need to be performed, and he provided credit for this instead of using the difference for my extra requests.

SATISFACTION
"You'll be happy," is Brian's mantra.  He addressed a couple gripes - dust exposure to the first floor space; a few trampled plants outside - by providing equitable financial credits.  These professional oversights on his crew's part are unacceptable to Brian, and credit on the final bill was all he could do to make up for it.  Overall, the crew was polite, and one even brought a stack of extra floor tiles from his personal supply to replace some I'd lost during demolition work I had done weeks earlier!

From start to finish, despite delays and minor shortcomings, Brian executed on the proposed project by 100% nailing the two most important measures of success ? quality and cost. As for timing, the job ran long but Brian didn't quit until the job was done. I never expect perfection; nevertheless, Brian aimed to earn my satisfaction as his primary goal. I give an A+ on nearly every category, taking a point or two away for the issues mentioned.

Rain is coming in the next two days, and I'll only edit this review if the repairs fail to deliver a dry basement.  I am posting this review before the rain comes as a vote of confidence that I won't have to change a word.

The most important criterion to assess a job well done is whether you'd recommend a service provider to a family member or friend.  In Brian's case, I absolutely would."

"Very professional. They were willing to explain the work that was to be done. Recommended only the necessary work, even though we had wanted to do more. They were on time, and finished the work as promised. They did a good job cleaning up the area. We have had a very wet spring, and there has been no water in the basement."

"Russ was the first person to respond to our request for an estimate on the crack in our foundation. He was also the only one who really looked at the problem closely. Even after talking to several other companies and getting so many different suggestions (and a very wide range of costs) we ended up back with Certified. We did request him to add several other things to his original estimate(after taking all of the other suggestions into consideration) They were quick to respond, were professional, cleaned up the area and since they needed to be in our neighbors driveway for several days even gave them a gift card for their inconvenience. We would recommend them to others."

"Andiry came out a couple of times.  I finally decided to do concrete (I had been debating on whether to replace with landscaping blocks).  its about 40 feet long, 3 feet wide, needed to be pitched correctly, and the old walkway had to come out.  Andiry came out on a Saturday (on time) to write the contract, and started work 2 days later.  It was done 5 days later.  It looks great, and the work site was cleaned up.  there is a bit of a language barrier, but it's easy to work through.
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"Outstanding work all the way around. Todd- sales, Brad- oversight, Scott- demolition, John-concrete, Rick- garage build and Ben- electrical all made this a great experience for my wife and me. First class work and communication."

"They started the work but were delayed by rain. They had to skip work for a couple of days. It took longer than I had anticipated. I can understand that they could not do that type of work in the rain. As far as I can tell, it looks fine. The price was $3800. That was probably okay. I cannot rate them one way or the other; whether that was fair or not. There is no way I can reconciling it to something else. We have not had this kind of work done before. We have a 2 storey house with a peaked attic. The chimney was above the peak. They had to put scaffolding on it to put the cap. They had to dig out because it was loose. They did up a good job of cleaning up afterwards. I cannot hold it against him for not working in the rain."