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"Very efficient in estimating and installing!"

"Smart Wi-Fi thermostat installation"

"Our sales rep Matt was great. He explained everything in great detail, Install was fast, next day in fact. Work was done in about 6 hours. They kept the area clean. Purchased both heating unit and AC unit. The price was a little on the high side of the average."

"I called for a central air unit fan that was not spinning on Monday night and it was fixed the next morning before noon. Condenser needed to be replaced and they had one on the truck that was fixed in minutes."

"Prompt response and estimate. The new furnace was installed on the same week. The job is neatly done."

"The technician was very professional and was able to answer many of my questions about the condition of my HVAC system that I inherited and its probable lifetime. I sensed that he was being honest and straightforward. Rather than accept his extensive list of possible replacement parts, I opted to have him install the one that he believed to be the most urgent- the capacitor. So far the unit seems to be functioning well."

Cool-O-Matic LLC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.\n

"I don't have enough good things to say about Rob. He was friendly and knowledgeable from first contact. He was able to come out the same day and give an accurate quote. He kept in contact until the day of the install. He arrived on time on the day of the install and finished promptly. He had to climb over the washer and dryer AFTER it was stacked in the closet to complete the install. Rob brought all the tools and pieces necessary and left no mess. Rob was a pleasure to deal with and I would recommend him without reservation. His prices were fair for the amount of work he did and I will definitely use him in the future should we need."

"Everything went well. Excellent Pro installer."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."