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"Matt @ Platinum Plumbing was awesome: fast, responsive and very easy to work with. He bailed us out of a tight spot for sure ~ and in less than 3 hours!!"

"They did a good job, and we were pleased."

"Three men were sent to get everything cleaned up in a day. They also arranged for the plumber to go and make the pipe repair the next morning so that my tenants were not inconvenienced for more than one day. They did a very good job cleaning and sanitizing the area."

"I was excited about getting the new brass faucet replacement (this was a special offer with the water heater check) because my existing one had been leaking badly for a long time.  It worked for a couple of weeks and then started leaking again.  I called them up and they came out to fix it under warranty.  They replaced it with a better quality faucet type at no charge.  It's been a few weeks, and so far, so good!
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"Excellent Service from planning through Execution and installation to final fine tuning. The folks communicated well and explained every detail of the step. Got permit and inspection done. It was seamless. Thanks. R."

"Our old diverter just was stuck in the "shower" position. Eric went and got the parts but had to go back to the hardware store to return and get the correct part. We never was given the receipt for the parts. Eric did show me the receipt but I didn't have my glasses on and he took the receipt with him when he left. The one part of the replacment didn't fit, so he just put the old part back on and took (the part that he said didn't fit) with him. When he was asked to return because the spout/diverter was was leaking he did come right back. However the problem of leaking is still happening and it wasn't leaking before his service call. So we're a little disappointed with that. His solution is to make the pipe longer (spend more money) but the pipe was fine with the old spout/diverter. Our old diverter just was stuck in the "shower" position. He's a nice young man but I think he's inexperienced. And he should take a job out of his normal area if he's going to complain about have to come back to fix his work. He complained it cost him $40 in gas. Sorry kiddo, I told him our address and he could have said it was too far. So in that respect he's a little immature."

"Plumber was very professional, efficient and knowledgeable in the services provided, to include a plausible reason for the leak occurring.  I am very pleased with the work done and the experience as a whole.  I would certainly recommend!
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"BJ was extremely professional (work masks at all times and gloves, prompt, called when he was running late) and transparent with everything he did. Will highly recommend him to others and will use him again for future home repair issues."

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  Creig picked up the replacement and replaced the defective item. He made sure the work was done correctly. I will use his service again. 

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