Get matched with top computer repair, troubleshooting or upgrades pros in Rockford, IL

"The process was easy and my experience with Mike was great. After being told my computer had a major problem that would require a $250 software repair I decided to get a second problem. I contact Mike on a Sunday morning and my project was solved later that morning. Mike fixed my problem in an hour and it only cost me $85. I would highly recommended Mike to help with any computer issue."

I provide professional handyman and low-voltage services, specializing in:\n • CCTV camera installation and upgrades\n • Access points (AP) and internet/network setup\n • Network configuration and troubleshooting (Cat6 and fiber)\n • Building rewiring and low-voltage system integration\n • Ekahau-certified Wi-Fi design and testing\n\nCurrently, I work as a subcontractor with several major companies on commercial projects, while also taking on residential jobs independently. I’m dedicated to delivering reliable, high-quality installations and efficient troubleshooting for all network and security systems.

"After a few minutes of diagnostics and evaluating my computer, he told me that my hard drive was going bad and that he couldn't repair it.  After I bought the new computer and it was performing badly, I contacted ATT.   It turned out that my modem was going bad and ATT replaced the modem and the Dell computer is working perfectly.  It was a waste of time and money and now I have two desktop computers <br />"

"Mark was exceptionally helpful. I went from a computer without hotmail access (something I've used for years) to a functional computer with Mark's help over the phone. I strongly recommend Mark, the PC Guy. He's a gem."

"Fine; they cleaned up my computer remotely. I ended up having to reset the computer but I don't think that was their fault, I think the software they used couldn't identify the problem."

"my computer works responded to my call within 15 minutes, it took 20 minutes to repair.. they took command of my computer. i had a cup of coffee"

"I had just purchased a brand new Dell laptop because my existing laptop was fairly old and running very slow.  Once I got the new one up and running I found it was no faster than my old computer.  I began to suspect that when I transferred all my files from my old computer to my new one, I had inadvertently moved over some virus or corrupt files(s) that was causing my problem.  Alexander Technical Resources took control of my computer, remotely, and for about three or four hours ran a bazillion diagnostic programs searching for problems.  In the end he didn't really find anything of significance.  A few unnecessary files which he deleted but no viruses or other issues that would cause my computer to be slow.  The technician did say, however, he noticed I was running McAfee anti virus software.  It came already installed on my computer so I just kept it.  He further stated McAfee has a lot of stuff constantly running in the background on your computer as part of their security apparatus.  A number of people had reported they found this caused their computers to run slower and suggested I might try removing McAfee and installing another anti virus program and see if that helps.  I Googled McAfee removal tool, ran the program to remove McAfee and installed another anti virus program.  The result:  my computer seems to run a little faster without McAfee than it did with it.  Just as an aside, I also started using Mozilla as my internet browser instead of internet explorer 11 and that greatly increased my internet browsing speeds.  FYI. <br />"

"Anthony called at a predetermined time to help me with an issue that I had not experienced in the past.  He was very professional, extremely pleasant and when he took remote control of my computer, I knew we were in good hands.  He restored documents and pictures that I thought were hopelessly lost.  He also cleaned up and eliminated unnecessary programs.    I sat in the comfort of my home, sipping coffee while watching Anthony work his magic.  Take my tower to a shop where it will languish for two weeks?  No thanks!  I will be contacting Anthony for any future computer repairs. <br />"

"I bought a $49 deal on Angie's list.  The gentleman called shortly after and set up an appointment for the next day.  He spent a hour or two tuning up the computer and when he finished the computer was much improved -- and still is.  I would recommend this service to anyone with a challenged computer. <br />"

"I have had great service from One - Solutions technicians. They have resolved my computer problem and I've very grateful. I would most definitely use this company again."