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"For my new roof from the sales rep to the project manager as I used to say when I worked. Supervisors can only be as good as the workers who came and without hesitation did a wonderful job."

"Salesperson was good we both went over what I was needed done to repair and replace shingles the repair was not done correctly so after it was installed they had to come back and tare off what they had installed and fix it the second time also heating vent was removed and replaced and was not installed back correctly the wind blew the cap off so they had to come back to fix it hopefully and the microwave vent on the roof was removed and new one put on so my microwave vent motor stop working so I had someone to remove my microwave and found shingles and nails on the motor blades so I had a bill of 250 dollars to pay for their service called them about another problem and waiting to see if they are going to give me the money I had to pay for their service called to many thinks went wrong for me to recommend them to anyone at all for as much money it cost me I am not satisfied even if I did not give them a bad review on my last signature never again and still finding nails soothe house "

"There was damaged done to the roof because the gutters leaked. The initial contact that came to my house should have received a "C", but the onsite man did a great job he redesigned the gutter plans making the repair run smoothly."

"I’d like to talk about my experience with Southern National Roofing. Stay as far away from the company as you possibly can. I’ve done a good amount of different sales jobs throughout my time but this was like nothing of all. Originally when interviewing, they told me I’d be making 8-12% of all projects sold and that their average roof was about 15/20k. I was told, If I were to discount the sale I would keep the that 8-12%. I was also told that due to flying from pa to Charolette for the training I’d be reimbursed for my travel if it does or doesn’t work. When I arrived to the first day of training, they first preached their “core values” of being “honest, having integrity” etc. within the first 10 minutes of being there. The sales manager Gary asked “beyond this sales role, is anyone here looking for advancement into management?” Everyone in the room besides 3 people and 1 that didn’t hear the question raised their hand. Gary then says “you, you, you and you please leave immediately, I know what I’m looking for and that’s not it.” Yet the job posting specifically asks for money-motivated individuals with a strong background of sales success. The person that did not hear the question then interjects and says “I did not hear the question sir” yet, Gary the sales manager, did not care. After Gary’s aggressive tactics to get the gentleman whom did not hear the question to leave the room. After back and forth for a full minute the gentleman left. Most people in the room knew something was wrong. I almost walked out right then and there. I stayed in my seat surprisingly and continued the first day. When going over the payment compensation, it was completely different than I was told in the interviews. 7% at par then 10% on top of anything above par. Then the more discount the extreme the drop of commission. They then go on to say their average roof is between 25/35k. I received more of the script in the later days and it felt as if their script was dishonest and shady and it didn’t feel right. The script says you’ve been in the roofing industry for over 10 years (a lie to the customer.) After that day, I go up to Gary and I ask, “I believe I was one of the only people who flew down here from pa, if things don’t workout I still get that travel reimbursement correct?” He says, “we invested $150 a day into your hotel.” I was surprised that was the response I got. I go on to say “I need to know financially if I will be reimbursed.” Gary then says, “yes you’ll be reimbursed.” I walk in the next day after understanding the script was dishonest and not for a strong morality person like myself. I go up to Gary and I ask for the travel reimbursement. Gary then tells me he will not be reimbursing me for my travel due to my premature leave, even though the day before it was promised to me. Conclusion: in the first 3 days I understood I was lied to 3 different times by 3 different people. The company frames it as this unique opportunity to make tons of money, this is partially true with their close % but after running their numbers myself. Their close % doesn’t match up to the revenue they reported last year (possibly another lie but I can’t prove that). The interviews do whatever they can to bait you into at least going to the training class. They fired 3 people on the spot after asking what I believe to be a trick question. Genuinely, they could’ve just said they were looking for people to move up in the interviews and turned people away in the interviews. Instead of wasting peoples time and money to come down here. Some people drive 3/4 hours just to be turned away by a trick question, and fired one for not hearing the question. I was told I’d be reimbursed for my travel the day before just for the sales manager Gary to go back on his word. This company is the lowest of the low when it comes to sales and those who have morality and looking for at least a decent company culture, stay as far away as you can. For those whom do not care what they say to people as long as they get a sale, try it out maybe. But at the end of the day, if they preach honesty and transparency it was nowhere to be found on the first couple days, what do you think is gonna happen 2/3 months later. Overall this was the worst sales experience I’ve been apart of and couldn’t be happier I left earlier without wasting anymore time on an untrustworthy employer."