Serving Rockvale, CO and surrounding areas
Approved
Give us a call we can show up on weekends ! Thank you 719-747-4067

Serving Rockvale, CO and surrounding areas
Approved
Give us a call we can show up on weekends ! Thank you 719-747-4067

Serving Rockvale, CO and surrounding areas
In business since 2015
Free estimates
Emergency services offered
"Not only was Brian on time, but I called yesterday and was willing to come the next day on a Sunday. Fixed two leaks in my system and was the most reasonably priced I've ever had for a repair like this. Definitely use this company if you need anything related to sprinkler systems."





+106

Serving Rockvale, CO and surrounding areas
In business since 1972
Emergency services offered
Credit card accepted
"On May 12, 2015, I purchased an Angie?s List deal for $49 Outdoor Hose Faucet Replacement from Around the Clock Sewer Drain & Plumbing.
On May 14, 2015, I received a message from Around the Clock via Angie?s List which stated, ?Please call office to schedule. Thanks so much. 719-492-8043?
On May 29, 2015, I called and scheduled the Angie?s List Deal for Wednesday, June 3 at 2:00 ? 4:00 pm.
On Wednesday, June 3, I received a call from Around the Clock Sewer Drain & Plumbing at 11:37 am. They stated that their technician was running ahead of schedule and wanted to know if he could come at Noon. I stated that I could make that work and rushed home from work. At 1:27 pm, I received a call from their technician who informed me that he was on his way. I told him that I was expecting him at Noon as per a call from his office. He stated that we was on another appointment at IHOP and could not have come early.
At 2:06 pm, just as the technician arrived at my home, I received a call from the office of Around the Clock. The woman on the phone was calling to find out why I was confused about the time of my appointment. I informed her that someone from her office had called me to move up the appointment to Noon. She put me on hold while she checked with the other people in her office to find out who had called me. She came back on the line and informed that no one from her office had called me to reschedule the appointment and that she was very sorry that I was confused about the time of my appointment.
After this call, I showed the technician which outdoor house faucet needed to be replaced. He went to his truck and returned with a new outdoor hose faucet. It is a faucet with a 10-12? pipe sticking out the back so that it can be inserted through the foundation of the house.
At 2:12 pm, the office manager from Around the Clock called to find out why I had hung up on the last woman who called me because she was very upset. So, I went through the story again about being called to move up the appointment to Noon. She admitted that a new employee had mistakenly moved up my appointment and dispatched a drain cleaner who is not capable of doing plumbing work, which is what my appointment was for. However, they did not inform me that my appointment had been moved up in error. She said that she could understand why I was upset at leaving work and rushing home to wait for two hours. She said that she could offer me a 5% discount on my services. I informed her that I had the Angie?s List Deal for the $49 Outdoor Hose Faucet Replacement and that my services were already paid for. She said that was all that she was authorized to provide and that she would call me back.
I went to the back yard to look in on the technician who had a new outdoor hose faucet lying on the ground where he was working.
About 2:45 pm, the technician informed me that he was finished. I turned on the faucet and it was no longer leaking, which one would expect with a new faucet, however the wall behind the faucet still seemed to be getting wet. The technician went into the crawl space to check while I turned on the faucet. The technician reported that the pipe which comes from the back of the
faucet before it connects with the pipe in the crawlspace was cracked and that the whole thing would need to be replaced at a cost in excess of $300. I thought I had purchased an outdoor hose faucet replacement and that was what had been done. The technician informed me that the Angie?s List deal was only for an outdoor hose faucet VALVE STEM REPAIR. Apparently, the technician had removed parts from a new outdoor hose faucet to repair my existing outdoor hose faucet. I told him that I would not authorize a replacement in excess of $300 when I thought I had purchased a replacement. I sent him on his way, as I wanted to research what I had purchased and discuss it with the office manager who I was expecting to call me back.
At 4:03 pm, having not heard back from the office manager, I called Around the Clock. I was informed that the office manager was not available, but that they would have her call me.
On Thursday, June 4 at 9:12 am, I called Around the Clock, because I still had not heard back from the office manager. I was informed that the office manager was not available but that they would pass on my information to her. The woman on the phone was very insistent that she could help me. I stated that I wanted to deal with the office manager because I had spoken with her the day before. The woman on the phone continued to insist that she could help me. I finally caved and informed her that I had purchased the Angie?s List Deal for $49 for an Outdoor Hose Faucet Replacement and that the day before the technician had only repaired the faucet and not replaced it. The woman on the phone said that she would schedule me for 4:00 - 6:00 pm that day to perform the replacement.
I left work early once again to head home to await the arrival of the technician from Around the Clock. At 5:44 pm, I finally received a call from the office manager who informed me that the technician would not be performing a replacement of my outdoor hose faucet unless I agreed to pay a charge in excess of $300 for the replacement. She then stated that I would also need to pay for the repair done by the technician the day before. During the call she spent time arguing the semantics of ?hose faucet? vs ?hose spigot? vs ?hose bib? and ?replacement? vs ?repair?. She then stated that the Angie?s List Deal which I had purchased was erroneously run by Angie?s List and was supposed to be a repair not a replacement. They are currently running a deal for $325 Outdoor Hose Faucet Replacement. The wording is exactly the same as the $49 Outdoor Hose Faucet Replacement which I purchased. I stated that if the deal was run erroneously then that is a problem between Around the Clock and Angie?s List. I should get the deal I purchased which was for a replacement. She stated that the deal was removed from Angie?s List very quickly; however, a few people did purchase the deal and that they were trying to make it right. At about 6:05 pm, I informed the office manager that her technician was now officially late and she had now wasted four hours of my time waiting for her technician to arrive. She stated that the technician was parked a block away and was waiting for her go ahead if I approved the $300+ replacement. At one point in the conversation she claimed that she had caught me contradicting myself that that she could pull the transcripts of the call to prove that I was not correct. I replied that she had not informed me that the call was being recorded. She stated that it was not being recorded; however, the company which handles their marketing did monitor their calls for quality assurance as is often stated at the beginning of a call when one calls for customer service. I stated that she had called me and I still had not been notified that the call was being monitored. Next, she proceeded to tell me that she had already contacted the Better Business Bureau to inform them that I would filing a false claim against them. As this call had already lasted 25 minutes and I was not going to agree to a $300+ replacement, we agreed that there was no point in co"


Serving Rockvale, CO and surrounding areas
In business since 2003
Credit card accepted
"After seeing a coupon and reading some reviews on Angie's list, I called Paul at 8:00am after the refrigerator had not been working for the past 24 hours. He returned my call by 9:00am and set an appointment time between 11:00am and 1:00pm. He arrived on time. He tested several parts of the fridge and explained that the problem was with the defroster thermometer. Went to purchase the new part and replaced it. I was so pleased that he actually returned my call in a timely manner, arrived at the appointed time, and explained exactly why the fridge wasn't working. He was friendly and the price was very fair. We will keep his business card handy for any other repairs we need."





Serving Rockvale, CO and surrounding areas
In business since 2003
Free estimates
Emergency services offered
"He was great. Worked very hard and was pleasant to deal with."





+48

Serving Rockvale, CO and surrounding areas
In business since 2019
Free estimates
Emergency services offered
"Mr. Valasquez gave a quote on installing a complete lawn irrigation system with a rain detector. We hired his company. They did a fantastic job. The job was completed in a timely manner. It is great, not to have to haul the garden hose around the lawn, to water. We highly recommend Valasquez Landscape and give them 5 stars."





+5
Serving Rockvale, CO and surrounding areas
In business since 2005
Free estimates
Emergency services offered
"Martin and his crew were able to winterize my sprinklers the same day I called, after another provider cancelled a long-scheduled appointment. I very much appreciated their prompt and professional handling of my sprinkler system."





+38

Serving Rockvale, CO and surrounding areas
In business since 2008
Emergency services offered
Credit card accepted
"Perfect service, company called to confirm, and Tom called before arriving, so I could secure my dogs. Tom was knowledgeable and quickly determined the cause of the problem, replaced the part and checked to ensure the rest of the system worked. All I had to pay was the $65 per the Choice warranty. Would recommend this buisness to anyone who needs a/c repair."

Serving Rockvale, CO and surrounding areas
In business since 2010
Free estimates
Emergency services offered
We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

Serving Rockvale, CO and surrounding areas
In business since 2020
Free estimates
Credit card accepted
"They did an awesome job for me. I was xeriscaping my front yard and needed work done in the back as well. Everything was done just the way I wanted it!! I would highly recommend."





+2
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