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"We recently had the pleasure of working with Freedom Contracting to create the custom closet of our dreams in our new home. Brandon and his team displayed the utmost professionalism, remarkable craftsmanship, and an impeccable attention to detail that is so rare these days. The finished product is simply exquisite far beyond what we had imagined. I would most certainly recommend Freedom Contracting to anyone seeking superior quality. "

"George was very professional and did quality work. Planning more projects with him."

"Chad was phenomenal! He communicated every step of the way what he would be doing (and it's crazy I even have to point this out, but he always showed up when he said he would), went above and beyond in lending assistance and expertise to other tradesmen on the project, kept the necessary inspections rolling, he and his crew cleaned up daily, the list goes on and on! I don't take recommendations lightly and I would most certainly put my name behind Chad's work any day of the week! We are so happy with our inground pool and will hire him again for any project without hesitation. He was a true blessing with what could have been a more stressful project!"

"Nick and James are awesome workers and wonderful people. They patiently listened to our concerns and ideas and then shared several options while explaining the logistics and pros and cons of the job. They had to demolish the old bathtub into small pieces to remove it. Their installation of the new fixtures was perfect, taking care to avoid chips and scratches. Class A workers all around."

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"They were quick to respond, did a great job, were a little pricey."

"Got a quote based on information I gave, knowing that this was an estimate based on usual circumstances. Very punctual, two problems, first was a clogged drain than was cleared quickly, the second was a defective outside spigot that split because I forgot to remove house line for the winter. The basement was finished making it difficult to get to the line so replacement could be completed. Both jobs were completed, area was broom clean, the final bill was slightly higher then quote because of extra time need to get to line with out damaging. Ceiling etc. I would use again, loved his good nature and humor."

"Excellent job; he was very personable, professional and efficient. Was able to fit me in today for which I’m grateful. Left the work space in immaculate condition. Will definitely request him again and will refer him to others. 👍🏻👍🏻"

"Our furnace install was done professionally. The installers were great. I do not blame any of our problems on the installers. It is their corporate office and lack of concern for issues a customer has that will affect any future customers. They simply do not care. The day after our furnace install we received a text that stated "Anderson Heating, Cooling and Plumbing, and sister company A New Image Heating and Cooling are offering a FLASH BOGO! Valid this week! The Furnace is FREE when you install an AC! Call today for details.". I called immediately because we had expressed an interest in both heat and AC. I asked why we were not offered this BOGO when they knew we were interested in both and the sale was good for the week of our installation. We would have taken this deal and gotten both. I was told by the Mentor office that they were unaware that the sale text was going out and asked if I could give them a few days. The following Monday I did receive a call back and was told they would install our AC for $4,000. The original estimate was about $6,000. So they were offering to take $2,000 off to install the AC. My furnace was $5,695. Is this a deceptive advertising ploy to get another $4,000 out of us? I disagreed with this offer and was given a contact at their home office in Grand Rapids MI. I sent the info to Geoffery Kartes who is their Director of Digital Marketing in MI. That was four weeks ago and I have heard NOTHING from anyone. I even called Mr. Kartes and still did not get a call back. This is apparently a "pass the blame" situation where no one is willing to take responsibility. Associates in the Mentor office agreed with me, one of their associates even encouraged me to escalate my displeasure because he said this has happened before, yet nothing has been done. Maybe if they ignore me I will go away. I will not. I wanted to let potential future customers know this happened. I am also letting the BBB and the Ohio AG know. Thank you for taking the time to read this."