Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Rocky Mount, NC

"I will start by saying that the work they did waterproofing our basement looks good, and I am hopeful that it has fixed our problem. We've had a good bit of rain recently, and so far, so good. That, of course, is the most important thing. That said, I chose this company, even though they were on the high range of the quotes I received, because I did not mind paying more for a professional experience and great customer service. I was disappointed with this aspect of the experience. The day they were scheduled to begin they never showed up, and I ended up calling them three times that day. The woman in the office was responsive, but she said that they did not know where they were. The next scheduled appointment was for the morning, and they did not end up coming until 2pm, again without any communication. Both instances were due to car issues, but a phone call to keep me updated would have been appreciated to allow me to better plan my day. When they did start the work the crew leader was friendly and appeared to know what he was doing, but he offered little information about the job unless I asked. Prior to the work being done, I also had to keep after the sales representative to put their warranty in writing. Twice he promised to email it to me, and only after contacting him a third time did he send it through. If I had not paid so much (over $11,000) I would have given them another star, but at this price point my expectations were high."

"I had a flood for the first time in the crawlspace and basement. I called Regional Foundation & Crawlspace Repair to come out. They wanted 27K for crawlspace encapsulation, that was too much and I could do most the work myself. I instead paid them $5,000.00 to bury a geodrain and install a triple safe sump pump system. This is the job they did, they installed the sump pumps at the 3rd to lowest point in the crawlspace and this geodrain goes back and forth from uphill to downhill. The lowest point still allows water to flood downstairs. They also cracked a chunk of my foundation at the point of sump pumps egress. Outside they just threw rocks on ground were the water comes out and can get back into the ground to reenter the crawlspace. They got 1 star because the people were nice, their job was not. Update as of 4/23/2024 they contacted me and said they wanted to make sure everything was good. A Girl and guy came out and noticed a couple things I didn't and said they would fix it that their company does not do work like that. They dug up all the previous geodrain and moved it to walls, tried to level out the drain and changed the location of the pumps and the drain outside. She had a really good work ethic and never took a break. The guy was on the other side of house and think he did good too. Everything they did looked professional and looks like they fixed everything. They had to come back today to finish the work today, but had three of them. It all looks good and they tested everything. They apologized about the old work and were not sure went wrong, but I don't have a negative view of the company now and am satisfied with the work they did. Just nocking one star for the under trained individuals that came the first time, the second crew was great!"

"Tar Heel Basement Systems has done both a foundation stabilization and then a year later, crawl space encapsulation. The James, James, Jeffery and Terell team were definitely the A-Team. They were all great to work with, pleasant, efficient, and hard-working, and went above and beyond in the quality of their work and attention to detail. Thank You 'A' Team!!"

"Travis was great. Responsive and timely with work completion."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

ENC Crawlspace is a locally owned & operated business located in Mount Olive. With early a decade of experience, you can trust that you will be receiving guaranteed quality service. Every project gets done with the attention to detail and thorough work ethic that we would use on our own home. Our specialty is crawlspaces - everything from encapsulation, dehumidifiers, and insulation.\n\nCall today to set an appointment! We look forward to working with you.

Crawl Space Brothers is a trusted family-owned company proudly serving Raleigh and nearby neighborhoods, including North Hills, Five Points, Cameron Village, Oakwood, and Downtown Raleigh. We specialize in crawl space encapsulation, crawl space repair, crawl space waterproofing, crawl space vapor barrier installation, crawl space dehumidifiers, crawl space drainage systems, and moisture remediation. Our tailored restoration services address mold removal, foundation cracks, standing water, and structural concerns—protecting your home from Raleigh’s harsh humidity. Backed by 20 + years of experience, we deliver reliable results every time. Schedule a free inspection today and see why Raleigh homeowners trust Crawl Space Brothers.

"Despite others having a higher average rating I hired Regional Foundation because the salesman, John, took his time, did a thorough evaluation and recommended solutions that no one else had which saved me money. The experience with the crew was great, Johnathan the supervisor communicated well and was punctual. I was quoted a week but Juan and Marcos were incredibly hard workers. The completed the job in three days. My spouse and I are very happy with the work, the air inside is better, less musty, and the AC feels cooler and less damp. Excited to see our next electric bill. Would recommend Regional Foundation."

"Tim did a great job with the replacement of our water heater. Even though it was the day after Thanksgiving he moved some of his other appointments around to come to our home that afternoon. Tim and his assistant were careful to put on shoe covers in the house and to observe COVID 19 precautions. The job required more complicated plumbing since we have a desuperheater loop from our geothermal heat pump that connects to the water heater; the additional charge for this work was minimal. Tim was here until after 5:00 that evening, with the result that we had hot water over the weekend."

"Crawllizards owner is very professional with the work that he does. He explains in detail what work has to be done to solve your moisture issue. Pricing for the work done is below what others charge for similar jobs."