Get matched with top sump pump repair or replacers in Roscoe, IL

"My water heater was leaking and needed to be replaced. I have 4 kids, work a full time job & a part time job, and go to school full time. Mike was able to give me a quote over the phone with just a few photos (we knew it needed to be replaced due to where it was leaking from...this was an expected replacement). While other companies were charging $2500-$3000 (a $700 water heater and an hour or two of work) , Mike offered me a very fair quote and saved me a ton of money AND time. Mike was friendly and to the point with the repair. He had an apprentice Eli with him, who was very kind & playful with my toddler. They were in & out in under 2 hours and everything is now working perfectly. We chatted a bit about other small plumbing issues I've had, that I'll definitely hire them for. Thanks for everything!"

"Excellent service! Came out to give a quote to repair a drainpipe that was in the wall and after some thorough troubleshooting he felt it was solid enough. Very thankful, thanks!"

"Nathan was very patient with all my questions and respects those who can do some DIY work. I tried to repair the issue on my own but ultimately needed to replace the entire pump. He installed a new one and it’s working great."

25 years in plumbing and pipefitting

"Very well. Didn't bring a double adapter for the plug socket - I would have expected this would be a standard component for a back-up sump pump. Otherwise, really good. Quick, polite, responsive."

"While he was here, he tried very hard to sell me other services, grilling me about our sump pump, etc., which felt invasive.  After he left, I went outside to inspect the new faucet, only to discover irregular blobs of adhesive oozing all around it. So noticeable, you can still see the mess of it from our deck! Perhaps if he hadn't been so busy trying to sell me other services, he might've done the job properly!"

"Technicians came on time, very efficient and immediately diagnosed the problem, that the drain pump was not working right, and replaced it in no time. Tested our washer and it fixed the problem."

We are committed to excellence in every aspect of our\nbusiness. We uphold a standard of integrity bound by fairness, honesty,\nand personal responsibility. Our distinction is the quality of service\nwe bring to our customers. Accurate knowledge of\nour trade combined with ability is what makes us true professionals.\nAbove all, we are watchful of our customers' interests and make their\nconcerns the basis of our business.

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

"

Most of you who know me also know that my house has gotten water in the basement ever since I bought it in 1990 - 91. If there was more than a inch of rain, the basement would seep. We are in a low lying area. We have used the wet vac for cleaning up the mess and had just about everything on wheels and/or platforms. I just cant do it anymore so I decided to get quotes for a French drain system all around the house and a new sump pump at the other end of the house.  I went with Basement Authorities because I liked the system they were going to use and the price was reasonable and in-line with my other quotes.

These guys were such hard workers. They moved everything in the basement to the middle of the basement and covered it. They broke up the concrete in one back room and installed a sump pit with 1/2 Champion pump and StormPro 2100 with a battery backup. Then they jackhammered the perimeter of the basement like 3 foot wide by 2 foot deep and removed all of the busted cement (bucket by bucket). They laid new gravel down so they could  to install the Geo Channel. They re-cemented the floor back up. Installed 1/2 hp Champion sump pump in existing pit. Then outside they dug a channel from the house to about 25 foot away from the house and buried the discharge PVC to a bubble pot for the new sump pit. These guys were such hard workers and so very polite. They went into the basement and I didn't see them until they took a lunch break. Then back down to the basement. I can't say I didn't hear them because there was a jackhammer going at all times. It was a real dusty mess for the upstairs too: I changed the furnace filter daily.

When the guys would bring up buckets of the busted cement, they would return to the basement with a bag or two of new cement mix. They were so organized and knew what they were doing. They used 118+ bags of cement to seal up the basement. If I had any questions, they would answer me. I would have to pick up my mother from dialysis a few times, and left the workers alone in my house (that is how much I trusted them).

They took a little less than a week to finish the job. They took off the plastic covering and cleaned up the basement. Matt told me that I should wait a week before the stuff (machines etc.) should be put back. But, if I waited like 30 days, it would be a better cure for the cement. All I need the basement for is laundry and a project on occasion. So, I waited until mid January to call them for a few spots that were not level enough for me. They came a few days after my call, leveled out a few spots and finished up the work.

I have to say; I waited to write this because I wanted to make sure everything worked. The snow is melting and the pumps have started to run. The basement is dry. So far so good. I am so happy I could just cry. If you are considering basement work, you should look at these guys. They work hard, (no screwing around) the owner works right along side his men and they do a great job. When I decided to do this I was so apprehensive, it was a lot of money that I certainly couldn't waste and having strangers in the house. I picked a good company.

"