Get matched with top tankless water heater repair pros in Silver Spring, MD

"We have used Doug 2 other times before, and had nothing but great experiences with him. When our pipe froze, he immediately came out to assist. And when I say immediately, I mean 11:30 PM.  We had hoped to see him in the next day or so, but he came that evening. We were more than appreciative.  The job required him to come back the next morning to complete, and he was here less than 10 hours later. We were without water for less than a day thanks to Doug.  I cant begin to tell you how professional he is, he took the time to explain why this occurred, what would prevent it in the future, and what to expect going forward.  With Doug, everything is above board, and there are no hidden costs.
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"Vince told me outdoor spigot could be repaired and did not need to be replaced which saved me money. He also replaced a vanity faucet which I provided. He was quick, efficient and honest. The most important thing was he discovered a serious problem with the way my water heater was vented. The exhaust pipe had been cut wrong and glued together. It was ready to come apart and could have vented carbon monoxide into the basement. (We do have CO detectors but this is still scary) We had this water heater installed a couple of years ago by another well known local firm that I don't know if I can name here. It did fail inspection by Howard County 3 times after initial install. Failure was all related to the vent and probably should have never passed. Anyway, by pure luck it was discovered and fixed. Thank you Vince!!"

"Excellent. Two separate teams came; one for AC and Furnace; second for Tankless hot water heater; Minor toilet repair also done at no extra charge, including a follow up service call to install new toilet flush handle, also at no charge."

"Fred came out the same day, tried several approaches but determined eventually that I needed a new toilet. He had it in the truck and installed it and included a quality seat. Fred is professional, friendly and made suggestions about maintenance, All in all, it was a good experience and he is now our plumber."

"Kan and Puia arrived the same day as my call and completed an evaluation of services needed, in my case mostly a replacement hot water heater. They came back the next morning, put down drop cloths, did the work and made a suggestion for something that needed attention that we hadn't noticed. Very pleasant people to work with. Work was completed in good time with great attention to detail at a good price. It's good to have Kan in my contacts. I will definitely call him in the future. Thanks, Kan!"

"Mr. Rema arrived on time Sunday morning to update my water heater. He installed an expansion tank, duct work and replacing the piping to the thermostat on the water heater. He did an excellent job and took his time. Mr. Rema also went to the local hardware store twice to pick up the material that was needed. The only reason I didn't give him an A was because he quoted me a price at the beginning and then went done on the price and then tried to go back up to the original quoted price. After talking with him he decided to keep the price at the lower amount that he quoted."

"Fritz B. was my sales rep and he clearly knew what he was doing, including making a few minor recommendations that were in my financial interest. Easy to set up the scope of work. The grew was great, came in and did a great job, took about 6 hours. They even rerouted the exhaust flue for my hot water heater even though they did not replace the heater because the install guy Chris said "they did this dumb". Overall a great experience and I would recommend."

"Mr. Brian Langford made all the arrangements with the installation of our gas hot water heater from Lowe's via McCarthy plumbing. He was extremely helpful,patient, professional and available to answer all questions. Due to his approach to his work, we will be working with both companies in the future. Only concern I have is the warranty between Lowe's and AO Smith Hot water heaters. Once the heater is installed, Lowe's severs ties. If there is a problem with the hot water heater, you cannot return it to Lowe's although it was purchased through them, this is clearly stated on the Hot water heater in bold writing."

"They were up front with what is wrong. Provided explanation of the quote. Asked permission to get access to places. They explain the reasoning for the cost and the risks if ignored. Pricing was fair. Went above an beyond to solve the water heater issue we had. Even calling in an electrician to help with a fix. They were on-time to early on their scheduled appointments. Excellent customer service."

"Called the main number and the lady I spoke with was very pleasant and easy to work with. Was looking to have a 50 gallon hot water heater installed, 2 drains snaked and a new faucet installed. She booked my appt for the next day. Zam came to the house to provide us the quote and even offered to do half the job then and come back in a few days to do the hot water heater. He was incredibly professional and did a great job on all the work. I highly recommend them and will call them again."