Get matched with top water heater installers and replacers in Sag Harbor, NY

"When I got into the tub for a shower Sunday afternoon, the drain was clogged. My plumber's helper didn't clear it. Called Bob at Herber; he said he'd call with an appointment Monday morning. Water went down some overnight, but was still sitting in the bottom of the tub. True to his word, Monday morning Bob called; he'd have someone here before 9. Mike arrived around 8:30. He couldn't snake it out from the tub as there are mechanical parts that open and close the drain in the way. Went down to the basement, disconnected the trap and elbow there; determined the clog was in the old (from 1953) galvanized drain pipe. When he snaked that out, the clog was at the T-junction with the vent pipe to the roof just where he suspected. I'd never had that snaked out, but that tub drain had always been slow; maybe that had accumulated from the original owners. Part of the threaded end of the old galvanized pipe cracked off (rusted) so Mike had to fabricate and replace the trap, elbow and connections to the tub drain. Once he was satisfied, he asked me to let the water run in the tub to make sure there were no leaks. Initial test was good, so "let it run for a full minute". Did that and still good. Have to say that tub drain is vastly different now. Previously if you turned on the tap full-force, the tub would fill up even when the drain was "open". Now it gurgles away happily and water does not accumulate. Glad I had that done."

"In all fairness, it was short notice. I called on a Sunday and a serviceman did return my call within an hour. He did suggest to wait till Monday for a service man to come out for the repairs. The Sunday emergency call would be several hundred dollars. So he set up a service call for Monday. I also called for a service call as per his suggestion. 8 AM. I was told the service called would be dispatched. Then at 11:30 I called back and was told the call was not yet dispatched to a serviceman as of yet. I called back at 12:30 and was told maybe 1:00 plus or minus. At 3:00 PM a nice young man showed up. Within 20 minutes he had everything working again. At the end of the day, all worked out well. I just wish that the dispatcher would have been more upfront with me. I have my own business (auto collision repair) most of my life (75 years old) and I know that a phone call means a lot to a potential new customer. So, great service, not so good communication. One last thing, I am a new customer."

"They had great work quality, were super responsive. Very affordable pricing and performed very efficient work! I have already recommended to many of my friends!"

"Did a great job, came on time, very neat and clean job, and unit works great."

"My old water heater was leaking, so the plumber and his helper replaced my unit for me same day i called. "

"We haven't begun the project yet but the preliminary discussions have been very positive."

"While we were happy with the completed work, we really wish Steve was available more to do the work in the mornings instead of afternoons. It was hard to nail down times with him but to be fair, it also snowed 3 of the 6 weeks he was working on our staircase. His prices were quite reasonable compared to others we interviewed. He even offered a reduced fee when the work became more extensive and stretched into additional weeks."