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"His team did a great job"

"I couldn't be more pleased. I had gotten three bids for the job (All from Angi), and New Transitions was the lowest cost, based on their Angi coupon. Bryan was up front and explained the entire process of what my window replacement would entail, including the final price. He was also very honest about how long the windows would take, given the pandemic. They did take four months to come in, and he gave me regular updates. Once the windows arrived, Ginger called me to set up a date for installation. Right on time that day, his installer Ron was right on time, and the installation for all six windows took six hours. The windows look fabulous, and they left my house as clean as they found it. I would absolutely recommend New Transitions. As a matter of fact, I already have recommended them to a friend. Completely satisfied so far."

"We ordered over $20,000 in windows, doors, and interior trim from wilke. Things went well until the person that we ordered everything from abruptly was no longer there. We were assigned another salesperson who seemed disinterested in seeing the project through. All three of the sliding doors wilke sent out had issues. I first informed wilke of the issues 08/07/17. They came out a few months later and fixed two of the three doors. I called them and told them that they forgot to fix the sliding door in our master bedroom and that the door in our living room had broken again. They sent someone out a second time (a few months later) but it was with the wrong parts. It is now 02/23/18 and they still have not fixed the two doors that have been broken for over 6 months. They blame the delay on not being able to get the parts but in reality, they did not even order the correct parts until we escalated the issue to upper management. We are now waiting for the parts to come in and wilke to hopefully fix the sliding doors. But they are estimating that to be in March. I went with wilke because of their claim of customer service. I will never go back again and I hope anyone reading this does their homework."