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"We hired JP for a powder room remodel, hoping for high-quality work completed within a reasonable timeframe and a fair price. While we are aware most handymen charge hourly, we sought an estimate / range of hours; we felt this was a reasonable request for our budgeting purposes. Initially, JP confidently estimated the project to require between 40-60 hours. However, we quickly realized that we were nearing the upper end of that estimate, and our initial invoice, issued with significant work still pending, accounted for 37.5 hours (62% of the 60 hours), raising further concerns. When we raised these concerns with JP, he assured us that we were still on track to remain around the 60-hour mark. However, as the project progressed, we began noticing significant issues with the quality of the tilework. Upon discussing these concerns with JP, he acknowledged some of the imperfections but said there would be additional time and charges for correcting them, implying a trade-off between quality and efficiency. Despite clearly emphasizing our expectation for both quality work and reasonable adherence to the estimated timeframe, JP claimed we were focused on prioritizing hours and costs rather than addressing our quality concerns. This misalignment ultimately led to a disappointing outcome, prompting us to terminate the project prematurely. Despite our dissatisfaction, we paid JP $5,400 for 56.5 hours and cut our losses on an unfinished project. While Joe, the worker assigned to our project, maintained professionalism and a courteous attitude throughout, the overall experience fell short of our expectations. While we appreciate JP's attempt to communicate with us afterward, it unfortunately came too late to restore our confidence.This experience has taught us valuable lessons about ensuring alignment and fit with a contractor's approach, and we'll apply these insights to future projects."

"It was wonderful. She was excellent. I have used her in the past, her fee has gone up but it was worth it. I was very stressed out with the upcoming kitchen and laundry room remodel. Christine helped me sort everything. We put it into pile, things that I would need, things I would not need, and things I would want to donate. She put it into boxes for me and labeled it. The things I would be using, she put on top. The things I wanted to donate she put away. It was such a relief to have all these things done in a day."

"Caveat emptor! — Let the buyer beware! These seem to be nice folks but it is clear that they don’t quite seem to know what they’re doing and they do not communicate well. They gave me a written estimate and I expected the project to take a couple of days but after multiple unexplained delays and no-shows on the part of their working crews, it took two weeks for them to finish up their work. In the process, they did significant damage to some woodwork and to heating registers in my house. The final bill came to 228% of the written estimate. You would do well to consider the possibility that they use a bait-and-switch strategy. If you are going to hire these people—and why in the world would you?—pin them down at the beginning and insist they provide you with a detailed and itemized list of what they are going to move and EXACTLY how much it is going to cost. And under no circumstances hire their cleaning service. Just don’t! And they talk about re-selling some of your stuff at their brick-and-mortar and/or on-line store but don’t count on that either. And if you need to contact them, good luck. Phone calls and messages were often not returned and, after several specific requests, it still took them 2 weeks to get me a copy of my contract. They did finally get the work done but only after significant delays and damage and an astonishing up-charge from the original estimate. I would not consider hiring them again under any circumstances of which I can conceive."

"From start to finish, it was a pleasure working with this company. The quality of the work was excellent. They were on time each day and finished the job in less time than estimated and under budget!"

"It went amazing! Carina was able to organize a lot of new hire paper work for myself, being that she has a lot of HR background she was able to determine what I actually needed to keep and what can be shredded. She is amazing when it comes to encouraging in letting things go I don’t need and reduce the clutter. I love my new system!"

"Great. I got more than my money's worth and plan to continue. We have a regular cleaning appointment but if I need to change, they are flexible. Along with cleaning and organizing, they help with minor home maintenance tasks. I have recommended to friends. Highly recommend. 🩷"