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"I would strongly recommend Albert's Window Fashions to anyone looking to repair blinds or shades. I am very pleased with the repair. This was a very positive experience."

"The customer service from choosing the window treatments to having them installed was excellent. The communication was always prompt and professional. We would definitely recommend their services."

"Grant was helpful in selecting blinds for my house. Installation was an easy experience"

"They did a nice job.  It was quick and the rooms look nice.  I don't think there was enough detail in the fine print.  They charged extra for the ceiling.  I painted the trim.This deal only covered the walls and nothing walls. They did do some very minor repairs."

"The doors one was great the second he had to come back to fix. As there was a gap in between the door and where it met the frame and he originally didn't add the door jam. The hot tub work was great but it cost $300 more than originally quoted. To be fair it was bc he installed a gfi outlet he didn't originally quote. Plus he was supposed to show up at 11a and didn't and then said he was on his way and would be there at 245p and I said I had an errand so in an hour would work so he went home and charged me $30 for trip cancellation."

"Shutter on order. Two more weeks before installation."

"Wellington showed up as scheduled for me to choose a door. The door was special ordered so it took a while for delivery. Once received, installation was prompt and professional."

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Clint arrived on time for our sales call. He was prepared with information and samples and provided guidance when needed.  We wanted to think about the purchase, since it was an expensive shade option - he did try really hard to get us to make a decision before he left.  I wasn't crazy about that - it felt pushy.  Clint was very upfront about the cost being more than most awning companies, but he did all the measuring and the product is a quality product.  We liked the product and the Angie's List discount that was offered, so we called him back within a couple of weeks and made the purchase. 

The installers arrived on time and were very careful to remove all the deck furniture before starting work. They cleaned up after themselves and put the furniture back when finished.

Our awning is quite large - 30 feet long.  It does a great job of shading our deck and looks very nice.  It's motorized; the wind sensor is great since it almost takes care of itself. We would definitely get an awning again and would recommend this company

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"The person that came out to discuss it with us she was wonderful, she new everything and every question we had she either answered it herself or found the answer elsewhere. The gentleman that arranged the installation was really good the installers were clean and left everything very neat. I was very satisfied with them."

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Wow...  Lot's of good and some bad here too.  First - I must say that I've never been involved with an extensive remodel before, so this was a big one for me.  Not having a lot of know-how with building things I hoped to rely on the contractor (GCM) for the oversight and expertise. 

I knew up front (after asking) whether they did the work or whether they used contractors - so, unlike other posts here, I knew what to expect - and this was fine with me - having contractors who specialize in a particular area is probably a good thing.  They could probably be more specific at the outset on this to avoid confusion though. 

As the other poster mentioned - the contractors were splitting their time with various projects - including a rather large commercial project with Pappa Johns.  This also didn't bother me - since I understand that they can't sit idle waiting for my paint to dry, tile grout to set, drywall mud to dry, etc.  This project did tend to drag on through the end of September - which seemed a bit long to me.

Part of the delay - and probably about $1000 added expense was my fault when I selected the most awful yellow paint for both main room and bathroom.  I had them repaint!  It was the best-spent money of the project!

The various contractors were both high and low points. 

Bad:

The people who sprayed the textured ceiling came unprepared - not enough tape to seal off the area - borrowed some duct tape from me, but damaged some painted areas removing it.

The wall that was installed to frame in the fireplace was so poorly done initially that I just about terminated the contract - nails sticking out whole sections of studs that were loose and uneven.

The sad part was that most of the quality control issues I had involved the GCM manager assigned to my project.  A nice fellow but not too concerned about quality.  This was unfortunate because it was what I really needed from them with my lack of experience in these things.

Good:

The tile contractor!! What a great job those guys did.  I had a natural stone tile selected for the shower - and they really worked h****** the placement of the tiles to ensure that they looked well.  It became the nicest part of the remodel.  Even the building inspector commented on how nice it looked!

The fireplace installer - The guy knew what he was doing - but they had already framed the wall for it without checking with him and he was forced to tear out the wall framing to install the fireplace - then GCM had to reframe the wall all over again.  The second reframing was the problem - the first guy who framed - and later came back to repair the reframing work, really knew his business.  That guy was quick and did quality work - as far as I could tell.  This took some skill on the part of contractors and GCM people because they had to work the venting around the main gas line along the outside wall - and gas lines running through the wall they were venting out of.  This left very little room to get the vent installed while avoiding gas lines in the wall and outside, and ensuring safe distance from privacy wall and sliding door.  They made it work and the fireplace looks wonderful and works great.

Finally - and most important, one of the owners, Ben, was terrific and was willing to bend over backwards to make sure I was satisfied with the end result.  This guy was very professional in handling every aspect of the project from the bid - which he was one of the few who came and gave me one, to satisfying my concerns and complaints.

Yes...I would consider using them again (perhaps not the project manager if I could avoid that), but they were up front about the cost - made allowances for multiple changes I requested (move the fireplace, recess the lighting, tile everything, and of course - that repainting issue I created).  With the exception of the textured ceiling sprayers, all the contractors were respectful and friendly and seemed to have a good knowledge of their craft.

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