Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Saint Cloud, MN

"Awesome 🤩 was/is James Nelson, Design Specialist with American Waterworks, out of the Fargo, ND office was absolutely wonderful to work with. (Really this Company has impressed us from the beginning!) always quick to respond and very patient…. There was zero pressure …. no pushy sales tactics at all — just good information, very clear explanations, and genuine care. He took the time to answer questions, explain good options, and made us feel comfortable and valued as people, not just potential customers. From the very beginning, And even now after James has been yet kind and incredibly understanding of our situation. Unfortunately We are not able to move forward with our basement project at this time, and James has showed nothing but grace and respect about that. No doubt that James is a true professional and a rare find these days. We absolutely 💯 Highly, highly recommend James and American Waterworks And Solutions… We thank you!!"

"Beware: Overbilling, bait-and-switch, and Miscommunication I hired Groundworks (Saint Paul, MN) in June 2025 for a combined structural support and waterproofing project at my home. The project was advertised as a complete solution to address foundation wall deterioration and structural support. What happened: The contract and engineered plans explicitly called for cast-in-place (CIP) footings for each I-beam and a vapor barrier. I paid for these as part of the $70,000 project. After the work was completed, I discovered the CIP footings, vapor barrier, and other items were not installed, despite being billed and included in the plans. The installed I-beam system does not support the weight of the house, only lateral wall movement. This was not explained during the sales process. When I asked for clarification, I was told ?site conditions vary from the plans,? but no specific conditions were identified. Revised as-built plans were submitted instead after I raised concerns "

"Safe Basements have been a complete joy to work with, the customer service was professonal and friendly. The assesser was honest, no up selling or down selling. They finished the project 2 weeks after booking. The workmen were effiecent, made sure to cover everything so nothing got covered with dust, they even swept! It got done in exactly the time required and the basement has never looked better. If you need basement work, I couldn't recommend anyone higher."

"Lewis Insulation came out for work on my home for ice dam issues. Lewis Insulation was to air seal our attic and add insulation. We decided to move forward. Lewis Insulation allegedly performed the work, but unfortunately the ice dam issues persisted. In short, we flushed thousands down the drain by going with Lewis Insulation. Xcel energy performed a home energy audit for us after Lewis Insulation performed the work. The Xcel home energy audit revealed that air sealing was missed during the air sealing process. After confronting Lewis Insulation, the team claimed some of these areas were inaccessible. This includes our furnace flue, which gives off a ton of heat in the winter. For those who may not be aware, this is egregious because of how much heat comes off that pipe. At no point did Lewis Insulation inform me that they were unable to air seal specific areas, including the flue. Lastly, they failed to insulate our basement rim joists properly. In short, we paid to have the team air seal our home and help with ice dams. They failed to eliminate the ice dams, and Xcel suggested we get our home air sealed again. I cannot recommend this company to anyone."

"Platinum was excellent to work with. I have worked with them in the past as well. They are responsive, and the communications are both thorough and prompt. They always showed up when they said would, and they did what they said they would do. The project was completed quickly (but without shortcuts), and we actually came in under budget. I recommend them highly."

"Aaron and his team were great to work with and very professional. I would highly recommend them to anyone."

"Very smooth install and Todd was easy to talk to and very knowledgeable."

"The installation went well. They responded quickly to me and were very communicative. I just think that it was a bit over priced. I paid it because I had no other option at the time"

"I researched basement waterproofing solutions and was considering doing it myself. Then I found Safe Basements and read the literature about their product/process. To me, it seemed better than other similar products. I was surprised that they cover my place -- 2 hours into Wisconsin, or 3 hours from Litchfield. Brad came out to inspect the problems in my basement -- horizontal cracking, bowing, and water intrusion. He was able to explain the causes of those problems as well as others that I hadn't noticed. We agreed to pay for anchors to stabilize one wall that was bowing, and install drain tile and a sump pump. I'll be honest, I didn't shop around. I have no idea what other companies are charging for the same services. I normally get 3 or 4 bids or other opinions. I felt comfortable with the amount of research that I'd done, the knowledge Brad seemed to have, and the information about the products that I decided to hire Safe Basements without talking to other companies. I don't regret that decision. The wall anchor/stabilization crew called me before leaving Litchfield. Their ETA was pretty close to the actual time of arrival. When they arrived, we discussed the work being done. They did the work. They cleaned up. They gave me information about the anchor system and what I needed to do to correct the bowing and cracks. Everything was done as expected. The drain tile/sump crew was stuck at a previous job. They called me the day before (Tuesday) my job was expected to start to let me know there would be a delay starting my job. He then called in the middle of the start day (Wednesday) to let me know, they wouldn't be to my house until the next day. I was expecting a call between 7 and 8 on Thursday to let me know they were leaving Litchfield. Instead, I got a call at about 7:15 to let me know they were 15 minutes from my house. When they arrived, we talked about the work to be done, they cocooned my stuff in plastic, and they went to work. I think they worked until about 7 that day. They returned on Friday at about 8:30, having stopped to dump my concrete and dirt and to pick up gravel and concrete. They worked until about 10:30pm on Friday. I appreciated that they finished on Friday even though it was later than I expected. They cleaned up everything thoroughly, and walked me through the details of the sump pump and battery backup systems. Even though they'd driven a long distance, worked two very long days, and it was very late Friday, I didn't feel they rushed through. The job was complete. I think they would have stayed later if I'd had anymore questions. Unfortunately, one of the workers left his very nice tape measure, and I have not been able to get it back to him."

"Aaron did a great job. He got back to me promptly and schedule an appointment to do the repair within three business days of me contacting him. His prices were reasonable and he did excellent work. I could not be more happy with his craftsmanship and attention to detail. I would definitely use him again if I ever have a need for a foundation repair."