Innovative Basement Authority

Brandon and Marc came texting me their anrrival, explained work to be done which I appreciated ,and got pictures of whatwas done. They were great?

Innovative Basement Authority provided repairs on one wall, added a sum pump and installed drain tile. Brenden B, Wyatt S and Travis S provided an exceptional service. They were professional, knowledgeable, left the area clean at all times and made sure I understood everything before they finished the project.

Ben A was awesome once again. He came in the morning and got all his supplies and went to work. I came back later in the day and he was almost done with all the work inside and outside. Explained everything and got me all set up for my payments. I haven't had the best with past project and some contractors but Ben put me at ease the first time and even more so this time around. He was kind and very helpful understanding everything. I will recommend this company to anyone looking for projects to be done and I will keep this company for any future projects.. Thank you

I had the pleasure of working with Austin T,Wyatt S and Zane H and I must tell you that it was an overall AMAZING experience. They were all extremely respectful,very professional and knowledgeable and answered all my annoying questions with ease and I could tell immediately that they actually knew what they were doing and not just reading a script. I will absolutely recommend these talented,hardworking and respectful guys to anyone I know with basement issues. Thank you very much Austin,Wyatt, and Zane. Hope we cross paths again and keep up the great work!

Austin T, Brady P, Robert P. from Innovative Basement Authority form the Rush City office, did a great job. They were friendly, competent and reliable. They did a nice job cleaning up and were very knowledgeable. The work showed that. I would have no problem recommending them, Kevin

Do NOT pay for services before completion, I was told they would return to seal gaps. After leaving messages to get this done, no return calls or contact at all. I recommend DO NOT USE THIS COMPANY!!!!!

Well done!

Worst experience I have ever had with a business. I am deeply skeptical that most of these reviews are real. Our salesperson (Eric) suggested a bunch of unnecessary work (even though we specifically told him what we wanted) for our crawlspace. We settled on what we had originally requested under the assumption that Eric had actually seen the entirety of our crawl space (he, of course, did not). The guys who came out to work on the job were shocked that they had made a sale without even looking at the space properly, as his drawings were completely inaccurate of what the space looked like. Eric suggested that we create an exterior door (fine) and to save money (they wanted to charge us $500) we could dig the hole ourselves. The only problem is that the door, based on his own inaccurate drawings, was completely pointless (and could not have been done without risking serious damage to the joists). The service people were at least honest enough to cut our job in half (because they genuinely could not do most of it), but I am deeply skeptical that they did anything (I asked for pictures but none were ever provided). Eric was concilitory but as soon as we asked for compensation for essentially digging a worthless hole (and tearing out our bushes in the process), we never got a call back. I am not sure if the entire business is shady or just our salesperson, but I cannot recommend that you run from the business enough.

Solid workmanship, experienced, great to deal with!!

Great people