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"This company gave us great flexibility. We had our own tiles that we wanted to use for the waterline under the coping. They had no problem with us doing that, did the installation and took special care of the tiles as they are Premium Green ONYX, which has a tendency to break easily until installed. Additionally, they always responded to my questions quickly, regardless of the day, time, or question. I call that "ABOVE AND BEYOND". IRONICALLY, THERE WERE 4 COMPANIES THAT WE CONTACTED REGARDING OUR JOB. I ma STILL waiting to hear from 2 of them, AND THE OTHER took too long to respond. GREAT JOB ARTISTIC, AND THANK YOU JAMIE, CHRIS (THE EXCELLENT TILE GUY), AND CHRIS from the Home Office. Mark K. in Palm Harbor, FL."

"On time professional neat and a great price."

"Joe was extremely kind and stayed very professional. Stan who i spoke on the phone with was so kind and they squeezed me in next day because I had family coming. Im not going anywhere else for my pool services!!! "

"This company and its owner are AAA. You want the pool job done right look no further"

"Escape pools have worked at several of my communities and not only do they service pools and maintain, they also can repair and replace pool heaters. The communication with the vendor is over a ten and they have been the best pool vendor that I've worked with since 2018. I will continue to use Escape on any new communities that arise and if I had a personal pool, I highly recommend them to take care of your pool. "

"I called Gps out to fix my salt chlorinator, when Rob the technician showed up as scheduled he was knowledgeable and efficient. I highly recommend Gps and Rob."

"Very professional and friendly. They fixed my fathers pool liner and pump. Highly recommend."

"Extremely reliable and great communication. My pool is in terrific shape and I never have to think or worry about it."

"They were awesome! Everyone was working hard and they even completed before the 4th of July."

"We hired Grand Aquatics Pools and Spas to install our pool. We received several other bids/quotes and his was comparable in pricing. We felt more secure going with him as he is on site and does a lot of the work himself. He gave us names and numbers of others in the area that had used his company. They were all happy to allow us in their yard to see the pools he had built and discuss his work ethic. Omar the owner is typically good about responding to calls, emails and text messages. Initially we had a delay getting the proper permits to start work but once we got the permits he was off and running. He knew my wife worked nights and it would be impossible for her to sleep during the day with all the work happening. So while she was off work for surgery he worked diligently to get things finished before she had to return to work. He and his staff were always there when they said they would be and if not they let you know why and when they would return. We never ran into a situation, like many others do, where the contractor leaves for days or weeks at a time. Now that is not to say there were not some hiccups along the way but they were always resolved and in a timely manner. He and his staff were even willing to alter or change things with the build out and patio as we asked. Never once did they balk or say NO we have to go according to the plans. They even came back and added an area to our patio after the fact. There were 2 occasions where we were not happy, unfortunately one has yet to be resolved, although I know since finishing our pool he has become even busier than he normally is. One instance was regarding the heater/chiller. We were to get a chiller included in the price of the pool. Which in Florida is a big deal, most likely we would use that more than the heater. We were not told that the chillers had been recalled by the factory until everything was done. Had we known this prior to the installation of the heater we might have tried to explore other options for cooling the pool in the summer months. He did state that since there was no chiller he upgraded our heater for us. No real way for us to know that, though. The 2nd item involves the pavers and pooling of water in our cover patio area. When laying the pavers for the patio they have to be laid in a way so that the water does not run onto the neighbor’s property, which we know at times can be a challenge. Since being laid during big rain storms we now find an area under or patio where the water pools. We have asked for this to be resolved. Omar was even there one day and saw the problem we were having. He seems to feel the problem stems from the rain barrel we have on the side of our home. The rain barrel has been there 10 plus years and we have never had this problem. His solution was to dig up concrete and pavers and install a big PVC pipe out to the seawall. We did not care for that idea. We asked for another Deco drain to be put in like we have on the opposite side, perhaps just larger to accommodate for the amount of water flowing from that side. Since, we have decided to get rid of the rain barrel and try to tie the gutter into another gutter to redirect the water. All in all we are very pleased with our new pool and backyard. We spend more time out there than we have in the 22 years here. We have referred A LOT of customers to him and I know personally at least 4-5 people have contacted him for quotes."