Get matched with top tankless water heater repair pros in Salem, MI

"This gentleman was friendly and took the time to get the job done as soon as possible and advice for possible future work not immediately needed but advised was given. He also came back and helped me with a problem with my water heater"

"Mark came out to our home to test our water and review the water softener systems available. He was very professional and did not pressure us in any way. He was very responsive to a follow up question. Colton installed our system the next week and he also was a very professional and pleasant individual to work with. We've had the system up and running for 5 days now. What a difference! I highly recommend this company."

"Matthew Tacia has been the only plumber we have used for many years. At each job he has been professional, kind, and his quality standards are always excellent. He takes the time to make sure it?s done right. At the end of each job he always does a great job of cleaning up as well. We look forward to having him take care of our plumbing needs for many years to come."

"Donald was amazing. They showed up early, did the inspection, explained to me in detail of the job and the reason for the trouble. Fixed it quickly. And I think the price was very fair. It was. 50 gallon water heater replacement. Would highly recommend them."

Benjamin Franklin Plumbing of Ann Arbor is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business. \n

"Eric was great in helping me sort out my tankless water heaters that the last plumbers screwed up. Fast and efficient! Will be my go to for now on."

"Gary and his son are outstanding. They showed up on time and explained the replacement process and toilet repair. They completed the job efficiently and the fee they charged was reasonable and fair. I will definitely use their services for all my plumbing needs going forward. I highly recommend them."

"We have not had any issues or problems with our furnace, air conditioner, or hot water heater."

"Was a customer for several years and took advantage of the maintenance program they offered. I had a fair amount of work done and they were always prompt and efficient, though quite pricey. One minor issue with a repair was addressed without delay. When they were last out (2016), I was told the maintenance contracts were being revised. I requested that info be sent when available, but never received anything. I have since contacted them by leaving a phone message and have also sent two requests via their website. I have never received a response. While scheduling service was never an issue, this lack of contact is why I gave an 'D' on responsiveness."

"We called them on Monday morning and they worked us in to get it done the same day.  They installed the hot water heater in a timely manner, and did a great job.  Very professional and helpful!  Would definitely use again."