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"This job was not needed as the roof vent was found to have come from the next-door neighbor's roof. However, I had Gordon to inspect my roof due to the recent winds that had come through the area. He found 3 tiles that had slid out of place. They were not damaged, so he set them back in place. I have no issues with the work he did. I am completely satisfied. The only reason why I gave the business 5 stars because Gordon was late and had forgotten the appointment. I had other business to attend to, so I called him to see what had happened. He apologized and explained the situation involving an ill family member that needed attention, which is understandable. I was on a tight schedule, but Gordon got right on it and arrived in time for me to get on with my day. I'm sure this was a rare circumstance. I would have given the business 5 stars, except, I would suggest Gordon set up an appointment reminder using his mobile device, so he never forgets his appointments. "

"I experienced wind damage and other roofing issues that needed attention, and after speaking with several contractors, Richard stood out as the most knowledgeable and fair. He took the time to thoroughly explain each step of the repair process, helping me understand the work that needed to be done and why. His communication was consistent from start to finish, and the project was completed efficiently. The end result is a roof that looks fantastic! Out of the three contractors I consulted, I’m truly grateful I chose Richard. He’s earned my trust and will be my go-to for any future roofing needs. I highly recommend him."

"Was very forth coming about the problem. Fixed additional problems that he saw while here. Told by roofer from insurance company that there weren't any! Very happy with him!!"

"This was my second project with HEXAGON CONSTRUCTION and by far the largest and most complex. (Replacing an old, clay tile roof on a three story house is no job for a rookie.) HEXAGON’s owner, Eli Vatkin, is what everyone should be looking for in a contractor. He’s knowledgeable, reasonably priced, trustworthy, responds promptly to any concerns that you have during the project, keeps you apprised of its progress, finishes on time, and generally aims to please. His contracts were straightforward and “by the book.” On top of that, he’s a genuinely nice guy. Rarely will you find all these qualities in a contractor—and I’ve been around long enough to know. "

"They came out, inspected the roof and provided a quote. I signed off on the contract and was told that it would be 7-10 days for the materials to come in and that we would get a call to set up the repair appointment. Two weeks later we'd heard nothing and when I called I was informed that they actually could not do the repair. This had been determined within two days of my signature on the contract and I NEVER received any kind of notification. So now, the roof is still leaking and I'm back to square one. While they were pleasant to deal with, the lack of communication is completely unacceptable."

"They seemed great during the sales pitch, but once the work started they tried to up-sell me on unnecessary work and were rude and pushy when I was not buying their shady schemes. I refused to talk to their project manager after a few calls because he was so rude. I hope the work done is good quality. Only time will tell."

"I was tasked with some repairs on my parents house that had been unoccupied for 16 years. The roof had a leak (with severe drywall damage inside), the gutters had come down in places and there was a termite problem. I met with numerous contractors and exterminators and finally (after advising parents) chose Nikki with Dr Roof for the replacement of the under-layment and broken tile for the Tile roof (house in Stevenson Ranch CA). Nikki is so professional and sent pictures and kept me informed every step of the demolition and replacement process. Since I was at the residence, I didn't even really need that because I watched over much of the work, but still she went "above the call". Then as other projects were needed, she had contacts for extermination, facia replacement and painting, eve trough replacement and interior house work. I went ahead and contacted other contractors and vendors for those services, but in every case Nikki's contacts were better (or at least similarly) priced. And I am glad I went with her suggested repair people - they too were all very professional (and in no way associated with her, she just recommends them as she's been in the business 27 years and knows reputable, quality contractors). And in every case the other people I had on various projects sang Nikki's praises. She also coordinated the timing for all these contractors to do their work (obviously some things like facia have to be replaced and painted before Eve troughs installed, etc.) Dr Roof overall did a great job. They kept the place neat and I thought their underlayment was the best quality of any of the contractors I met with ( and I got other quotes from companies / individuals). There is still more work to do on the yard and in this house (projects for next year after bank account recovers from these projects - ha! ha!) Nikki will be my first call when looking for additional work on this house for my parents."

"Very responsive and excellent follow through. You can count on this company. I'd hire them again."

"Great work, fair price. Showed up on time, finished on time, explained the process to me. No hard sales approach, which I really appreciated. I recommend this family-owned business."