
Serving San Francisco, CA and surrounding areas
Approved
In business since 1998
Free estimates
Emergency services offered
"Countless mistakes were made in most of the plumbing work done. I was my own general contractor, and I had to be on top of all the work that was done - particularly the plumbing work, where most of the mistakes were made. For example:
- the gas line for our fireplace was originally run straight up through our living room floor next to the wall (not in the wall) -- simply ridiculous.
- the drain line under our shower was missing a P-trap
- when the old asbestos covered ducts were removed, lots of asbestos scraps were left lying in the crawl space that I had to clean up
- after the plumbing had been in, we had severe knocking/water hammer (required replacing the pressure regulator)
- after the rough plumbing was installed, the plumber left with the water pressure on - we arrived one hour later to find water spraying all over the unfinished bathroom from a pinhole leak in the joint next to the shower valve. I had to immediately shut off all water -- they came back and fixed the solder joint where I pointed out the leak -- (but claimed they could not reproduce the leak). Then, once all of the bathroom/shower was finished - the shower valve dripped when off (likely because the fix to the leak resulted in over-heating and warping the valve) -- they did not take any responsibility and blamed the valve manufacturer (Moen). And since I bought the valve - they claimed no responsibility. (Shower still drips today when in the off position).
- the plumber was rude to my wife in front of our inspector
- the plumber was clearly over-worked having to do over-time for a commercial job as well -- so our work was rushed, and as a result there were many mistakes that I had to find (they did fix the issues, one-by-one - I give them credit for that - but overall, the work was sloppy).
I can understand a few mistakes, but this was simply too many. In our experience, a more appropriate name for this business would be: "In and Out and Back Again." This may have come down to one individual's work -- but unfortunately, it has left a bad impression for the whole company.
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