Get matched with top carpet installers in Sandusky, OH

"I paid Mr. Phomalee $1275 to do some bathroom remodeling work that he'd initially stated he'd be able to begin between Christmas and New Years this past December. After not showing up at that time, he proceeded to promise that work would begin on eight separate dates, missing all of them. During this time I received no communication from Mr. Phomalee unless I initiated it, and when I did he made an excuse related to his vehicle or family each time. Finally, I informed Mr. Phomalee that I needed him to return the funds paid to him as it had become clear he had no intention of doing the work for which he had been contracted. He informed me at that time that his previous excuses had been lies, that he had used the money I'd paid him for gambling, and that he most recently had not been able to due the work because he'd been trying to secure a loan to cover "the bad checks [he] had written to gamble so [he] didn't go to jail". So, I'm now in a position where I've had an unusable shower for two months, and will be forced to seek legal action against Mr. Phomalee to attempt to recover my money."

"Terrible quality of carpet. It's been down for 3 years and it looks awful! The worst part was the installation! OMG it took them 6 hours to do a very poor job. My carpet is completely puckered. I can actually lift it 3 inches off the floor. I was told I can pay them $350 to restretch the carpet because I cannot provide PROOF of a cleaning. This may have been nice if they told me about that minor detail. $350 to stretch carpet that they installed wrong in the 1st place. Guarantee they didn't pay the installers that much money to begin with. I have had my house carpeted numerous times over the past 25 years and this is BY FAR the worst carpet yet! Its embarrassing! I will not recommend to anyone nor will they receive anymore of my business. Terrible service."

"It was great, took very old wood and turned it into a masterpiece from what it was. Would hire again to help with home projects. Floor looks really good and I’m very happy with it."

"worst company ever I was overcharged the guys left a huge mess they had to come back 3 times and its still not right now they won't even respond!"

"The quality of work was great. All of the workers were exactly what you would hope for. We had work on an exterior wall, interior wall, sliding patio door replaced, new vinyl flooring by two doors, lots of wallpapering, and carpet replaced, requiring different workmen on different days, stretching the completion time over a few months."

"The drywall guys were fantastic. Great work, clean, professional, and efficient. Chris and Will did a great job."

Our unique "Carpet Color Care" services are providing residential and commercial property owners with a cost-effective alternative to costly and usually unnecessary carpet replacement. Savings of 50% to 85% compared to carpet replacements costs. Faded, stained, wrong color, outdated color, wrong color or just plain ugly carpet- we are the original and only complete on-site carpet dyeing and color restoration service company in the USA. Certified Carpet Dyemasters and Colorists perform our services in more than 200 locations worldwide. Color restoration of Oriental rugs and all fine rugs are our specialty, Design dyeing services offered on wall-to-wall or area rugs. No obligation inspections and proposal performed by appointment. Dyes are safe, MSDS on hand, flawless safety record for 25+ years. Educational and informative information about anything and everything concerning all aspects of carpet and rugs are provided on Color Your Carpet websites.

"We contracted empire today to install carpet and laminate flooring for the entire first floor of our home. The salesperson was great. Very informative and did not pressure us at all. The carpet installation was performed 3 days later and that went well. The laminate flooring install was performed 2 days after that. We were told it would be a 2 day install and i took the days off work to accoomodate the install. They finished in one day instead of 2. After they left, we found out why. They didnt do a final walkthrough or inspection. The flooring in the doorway separating the kitchen and dining room has a huge bubble to where there is noticable give every time you step on it. They also left our entire kitchen without baseboard so the wall looks awful. They claimed the carpet installers didnt apply padding all the way to the transition by our front door and that they would need to come back with the padding to close the gap. The next day, a carpet installer came out with the padding, but couldnt complete the job because the laminate flooring was unevenly cut and since it was a clean line across, he could not install the piece to finish the flooring. So we had to call yet again to have someone come back out. We spoke with tommy dooley (the installation manager) who assured us it would get fixed. So they sent another guy out who showed up, and told us the entire floor would need to be redone because of the bubbling, but they were not allotted a full day to do it, and thats how long it would take. So they left without doing anything. So we had to call yet again, and after having to call over and over to finally get mr dooley to call us back, they scheduled us for today. It is now 3pm, nobody has called us or showed up. They supposedly allotted a full day appointment slot to fix this, and thats obviously not going to happen today. We have now taken a total of 6 days off of work and nothing is resolved. The product itself is nice, but the install and customer service have been nothing short of atrocious. I am not normally someone who writes complaints, but this has gone on for too long without resolution to not voice my opinion."

"No he did not finish "

Hill's Interiors, Inc.