Get matched with top hot tub or spa installers and replacers in Santa Cruz, CA

"I never met the repair man, but he left written instructions on operation of the system and weatherizing it before winter. I will use them again."

"I had Paramount come out to give me an estimate on refurbishing my empty swimming pool. It had been leaking water and we emptied it 2 years ago so it was time to either fix it or fill it in.

The estimator/sales guy came exactly on time, discussed the process and the issues he could see and emailed me an estimate later in the day. The only fly in the ointment for this part of the process is that I wrote back and asked him what kind of things typically drove up the price of this type of project (originally slated to be a re-tile and re-plaster job) and he didn't have any. I think he could have but more on that later.

The workers showed up exactly when scheduled and got right to work. They found that much of the plaster had lifted away from the gunnite and they really had to take it all down. They also found about 3 times as many structural cracks as estimated but that had been left open so that was okay. I was disappointed to be hit with the new charge of stripping the pool but Jorge cut me a really generous deal for the cost of the stripping and the extra cracks and I'm pretty sure I got the better end of the bargain. They also found that there were cracks in the corners of the pool and they applied extra rebar and concrete to those areas. They did not charge me more money for those repairs.

The job started on 7/20 and by 7/29 water was flowing into the pool again and it looks great. The crew did a good job of cleaning up and I'm quite pleased with the outcome. I recommend Paramount without hesitation."

"Bill and his team did a FANTASTIC job painting our new home that was in need of some bright new paint.  The walls were in pretty awful shape with lots of dings, drywall issues, some walls needing wall paper removal not to mention the crown molding either needing to be replaced or smoothed out.  Bill came for an estimate right away when I contacted him (accommodating after work hours) and spent a lot of time with me discussing how he'd do the job and explaining different aspects of painting to me. I had a lot of questions and he was patient and so informative.  He also happily came back out to the house to answer follow up questions before he started the job.
He arrived with his crew on time right when he said he'd start the job and they finished on time in 4 days. I couldn't believe the amount of prep work they did to get the walls in good shape to paint and in the end, it looks amazing. Everyone compliments me on what a great job they did and how good the house looks now- it's amazing what paint can do!
Bill is so knowledgeable and is always happy to answer your questions.   He also will let you proceed as you planned without complaint (I really wanted to use BM colors vs. color matching to Behr paint) and go the extra mile to make sure you are happy with the job in the end.  He even spaced out painting the bedrooms so I'd have somewhere to sleep each night!
The tape job they did to make sure none of our stuff was damaged was impressive and they cleaned up so well. His crew is friendly, professional, and I had no problem letting them come into the house each day while we were at work to do the job.
We will have them back to do some other paints jobs we have planned, but we so happy we found Bill and his team!
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"Our house remodeling required three separate visits from Blaylock Movers. On this third time, Tim and his son-in-law arrived on time, as usual. They proceeded to move the boxes and furniture with care as to not damage the newly installed carpet and newly painted walls. Care was also taken to shield one piece of furniture from the rain as it was transported. It was first class. If I had more moving to do, I would not hesitate to contact Blaylock Movers again."

"Start to finish it was less than a week. Pleasant owner, quick service. He took care to match the shape of the trees on either side of the lot to match each other. Left alone a tree that had started to bloom, because it would have been a problem for the trees. Offered to put some old logs in the chipper or on the wood pile, our choice. Really easy to work with.
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"we were very impressed with out solar endeavor. The installers came when they said they would and finished their job within the same day. We added insulation to our attic to reduce our heating and cooling for the house and replaced 2 old windows . All the guys were great from Idan who evaluated our home, office staff and installers. We are very happy. "

"Horizon is great. Our sales guy was Craig, and we have enjoyed working with him. He came to measure the sunlight on the roof and talk to us about the systems, and the new tax credits available. He came back in a few days with several scenarios. We ended up choosing a bigger system that he recommended, because we expect to buy an electric car within two years. The first project was installing the 40 Sunpower 230 watt PV panels on our garage, along with two inverters (one for the 20 panels on the front, and other for the 20 panels on the back) and a solar monitoring system (remote display unit in the house and data uploaded to a web site that graphs our production). It took a few weeks and a little back and forth with San Mateo County, but the permit was approved and the system was installed over two days at the end of December, and the new Net Meter from PG&E installed at the beginning of January. The crew was friendly, professional, and efficient. The total cost of the system was $72,000 but would be eligible for a PG&E rebate of $12,000, so they only charged us for $60,000 and would get the rebate directly from PG&E. They also indicated that we would be eligible for an $18,000 tax credit on our 2009 taxes, bringing the cost to $42,000 after we see the tax credit in April 2010. The second project was to install solar water panels to heat the pool. We waited until the spring for this project, and had to remove a tree that was shading the roof where we wanted to place them. There was back and forth with the County again for the permit. (They are concerned about the structure of the roof and needed pictures for both jobs.) We ended up with 7 panels (4 feet x 12 feet each) because that was all that would fit. (We hope that with our cover keeping the heat in at night this will get our pool into the high 80s.) Here's how the systems are doing: In the winter our panels were producing about 15 kWh per day. In the summer about 55kWh per day. Our pool, only running the pump until 2pm has gotten the pool to 82 degrees, so we've extended the pump to 5pm to pick up a bit more heat. (It is a tradeoff when you have solar power because 1pm to 7pm is the most expensive for electricity.) You only pay for your electricity once a year after you switch to Solar Net Metering. In the winter we were buying electricity, in the summer we are selling more than we use. Hopefully we'll end up with a minimal bill at the end of a year. We were very happy with Horizon. They are great with communication via email and phone. Always happy to answer questions. The work looks great. When we had an issue with the monitoring system they were very prompt to respond. Horizon came to us highly recommended from a friend who used them."

"Everything went extremely well with one small exception. When I got home the day they installed the actual surface of the pool and the pool was being filled with water, I saw that the color was very wrong. I turned off the water and contacted the office immediately. They were very apologetic and came out the next day to tear out the wrong surface and install the new one. I think they handled the mistake very well and quickly so I do highly recommend them nevertheless.
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"Amazing service, professional and great personality. Got the repairs done just in time for our party, very helpful. Now we always have a clean, sparkling hot tub to enjoy without a hassle. Highly recomended."

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."