Get matched with top grout: replace or repairers in Santa Fe, TX

"Ezequiels team has been amazing to work with. They are proactive, great quality of work and very quick to respond with any questions we had. He has been able to work around our kind of crazy schedule and get the job done in a timely manner. His rates where very fair and even as the project went on and we added stuff onto it that hadn’t been originally discussed he was happy to help. I would highly recommend them to anyone looking for remodel work."

"They communicated very well with us from the start, offered a fair price and did a great job!"

"Houston Custom Carpets did an excellent job restoring our home after a flood. Matt Warsinger and his crew were professional and did awesome work. I would hire them again and hightly recommend them to anyone else."

"They were pretty good. It was good. "

"BUYER BEWARE!!!! My experience with Albert/Floors Galore has been somewhat of a nightmare. Every error on their part was met with arguments and attitude. I literally had to argue with them to do everything the right way. The original contract was priced for over $15,000. Bathroom tile only was purchased through Albert. Needless to say, we didn’t make it past the bathrooms. Actual end payment ~$4300. Bathroom 1: The vanity was supposed to be covered before demo. It wasn’t, resulting in nicks to the vanity. One baseboard was damaged during demo. The installer never told me and glued it back together with grout. The tile installed was supposed to be a subway tile with a decorative tile going up the middle. The install was so quick (one day) that I didn’t have a chance to even see the backer board that was installed (and lack of water proofing), nor did I get to see the shower before the floors were done (and of course I couldn’t walk on the floors that were just laid). The subway tile ended up being two completely different colors on one side of the shower. Instead of seeing this and automatically correcting the error. Albert tried convincing me that this color difference was “a slight variation” and I should have expected this multicolor ceramic tile. When fixing the discolored tile, they only replaced the most noticeable pieces, rather than replacing every discolored tile. Additionally, in the process of replacing the few tiles, they cracked another tile and chipped another. Did they replace the damage you ask? NOPE. They left it there. Then, when I pointed it out, Albert claimed he couldn’t see it. This was the same response when I pointed out that there were holes in the grout. The grout was also heavily discolored in some areas, as if it was mixed with something tainting the color. Albert’s excuse is that it needed to cure, except all the other areas already cured. NOT fixed: discolored tile, damaged tile, discolored grout. Bathroom 2 (The Master): Demo done. Lots of arguments about the shower and tub tile because they couldn’t do what I originally wanted and they said “the substitute tile was too much work”. When the substitute tile was finally cut, it literally took about 5-10 minutes to cut the pieces. To my surprise (because Albert argued with me so much the first time and acted like I was putting them out and being ridiculous for asking them to switch the mismatched tile out), Albert returned the rest of the tile to the manufacturer because of the problems with the discoloration. The new tile gave me more time to look at what was really going on in my house. After sending pictures of the start of the install in the master to my uncle, who is a professional installer in Ohio, he pointed out that Albert and his installer were installing the tile in the shower WITHOUT ANY WATER PROORFING! Professionals should know that water proofing HAS to be installed in all showers. This is because grout is porous and WILL seep back into the walls causing mold and damage to the structure of your home. Simply google it people. WATER PROORFING SHOULD BE PART OF ANY SHOWER INSTALL. This means that the other shower was also installed without water proofing. Albert’s numerous responses: “You don’t need water proofing”, “I refuse to rip out and re install what was done wrong”, “The tile adhesive is water proof”, “You can’t use red guard with the tile adhesive” "Your builder did it this way". RESULTS: Both showers now have to be demoed AGAIN so that water proofing can be added. Therefore, all Albert did for me was the floor tile demo, install, and grouting in one bathroom and the floor tile demo and install (no grout) in the second bathroom, along with backer board around the tub in the master. For this, Albert was trying to charge me almost of the full price of the install, which he quoted at $6847. I ended up settling for 4300, which is way more than what is actually usable. Lie after lie after lie after lie. This guy REFUSED to take responsibility for his errors. The ONLY time he decided to do what was right was after I fired him and threatened to pursue the matter further legally. After all of the problems and having to constantly fight to get him to do the job the right way, I decided it was best to part ways rather than let this guy continue to touch anything else in my house. Too bad I can't add pictures to this review...."

"DE Flooring has been our go to general contractor for 3 separate projects in the past 15 years. 1st project was to replace all the kitchen countertops/bars & niches’ ledges with a beautiful veined high end granite. 2nd was a shower enlargement and installation gorgeous slab marble to the shower, separate tub surround and double vanity. The scope of the work also included to close up a wall and add an arched built in to our master bedroom. All the work was superior quality, it became even more apparent when after an unpreventable illness this awesome shower had to be replace to accommodate a zero entrance ledge and a wheelchair entry, hence another complete remodel. In the process of this 3rd project remodel it was easy to see behind all the walls and 10 years later not a drop of water had leaked or penetrated the original install. It was so tight it was difficult to take it down. I am confident this second remodel of the bathroom will be just as well done as the first. We also chose to replace the master suite carpeting which gives quite an uplift to the rooms. The owner comes by and double checks on the progress daily, instructs his crews and speaks to us. He never has dismissed our inquiries no matter what adversity could be lurking in his personal life. His subs are all professional, friendly and extremely respectful at all times. This is also a reflection of the leadership. You cannot go wrong by engaging this company to do your construction. If a mistake happens it will be rectified immediately with no argument as well. Mr. Abdoul will personally get it done."

"I cannot say enough good things about this construction company! From start to finish, they treated my home as if it were their own. The crew was respectful, hardworking, and truly talented. They listened to what I wanted, gave helpful suggestions, and delivered outstanding results. I’m so grateful for their dedication and honesty. If you need a team you can count on, this is the one!"

"Aaron was my first contact, he was great, he was friendly and professional, explained everything. The workers were great, they did awesome work and were easy to talk with. The new addition on our deck is awesome, we love it."

"The team removing the old windows did a very good job of not damaging anything around them and the new windows were installed perfectly. There was a sizing issue from the manufacturer, but it was quickly resolved and I’m very satisfied with the level of communication from the contractor. The install team also was very respectful towards me and my time, and also the animals in the house, making sure the dust would not be an issue for them. I would definitely recommend."