Get matched with top deck or porch build or replacers in Sapphire, NC

"Highly recommend. I had several repairs needed around my house. Gault met with me within one day, carefully reviewed all of my items, and provided thoughtful perspectives. I expressed that one repair was particularly urgent and Gault worked with me to have the work performed the very next day. The work was done with very high quality and professionalism. I am very satisfied and look forward to potential future engagements. The urgent work we had done was replacing a load bearing 6x6 leg on my screened-in porch."

"Colton was professional and knowledgeable about the repairs we needed on our deck. He responded quickly and was on time. Our project came in under budget. He is honest and dependable. Highly recommend hiring Colton."

"Steve showed up on time as scheduled and did an excellent job assembling my new Weber gas grill. He was neat, clean and friendly and I would not hesitate to hire him again for handy work!"

"Surface Bella did an amazing job on our deck and screen porch project. They worked hard from start to finish and communicated with us all throughout the entire project. We will be calling soon for our bathroom remodel soon."

"It has worked out so well for me and my family. And yeah, please do it all day. Please let me know if I can help. Please let me know when I get home, and I will be home in the next few days. Please let me know when I can get you. Please let me know when I get back. Please let me know if I need anything else. Please let me know if I can get you a text or text me or text or call me when I can."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"He came immediately and fixed the acute problem and will return and do more workat a later time whenI can complete the rating."

With 30 years experience in the business, I pride myself on my professionalism, as well as my ability to complete each project to the homeowner's total satisfaction. I never leave a job unfinished, or a homeowner not 100% satisfied with my level of service - Call today!

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business! Book with us online or feel free to give us a call today!

"I hired them on their rating on Angi as BBB had no deck and porch repair companies in this area other than a few North Carolina companies. They seem to have good workers who really know their stuff. The problem is with their inside people. I had two jobs: Replace and repair a sinking screen porch and repair an unstable deck. Their salesman was courteous but didn’t explain all the options available didn’t have any pictures of similar jobs. The screened porch was pretty cut and dried, and the proposal was accurate. When it came to the deck, the salesman said the planking looked good and could be resurfaced and suggested a coating. He also gave us the option of metal rails or wood but no description. As the wood railing was in total collapse, we chose metal since we didn’t want the same problem and we chose the color to be white with a slate grey coating on the deck. The options he didn’t give us (which we found out later to our chagrin) was replacing the deck planting or tearing down the entire deck and replacing it. We just took it that he knew what he was doing. When I received the proposal, there was many items left off such as the color of the railing and the coating. I had to pen the changes in. Being that there was changes to the proposal, I needed to have them sign the contract with the updates. That’s when I ran into problems. They don’t communicate. I tried, on numerous occasions to call them to get a down payment check to them but they never return calls. Their office hours are from 9 to 1, Monday through Saturday so I decided to drive to their office. The office is in an obscure place behind another property posted with a no trespassing sign. I called them on the cell to get directions but again, just an answering machine. I was ready to start all over again looking for another contractor when they finally called me and explained they were having difficulties with their phones and asked me to mail in the check. I explained the differences in the proposal and the amendments needed to make it a contract. They finally sent someone over to sign the contract and pick up a down payment. All this took over a week when it should have taken only a day or two. Since they had a good rating on Angi, I decided to proceed. The contract was signed in mid May with a projected starting date of mid June. That’s when the communication problems swung into high gear. They seldom answer their phone much less return calls. June came and went and their excuse was work on other projects ahead of me had delays due to weather and supply shortages. I could understand that as that is a widespread problem in the construction industry right now. But it still didn’t explain their lack of communication. After numerous calls and emails, I finally had a date. Again it was put off and suddenly one morning, the workers showed up but without materials. Again, they didn’t communicate even within their own company. The workers set to work tearing out the old wood and next thing I knew. They were cutting the deck flooring which they were supposed to refinish. Again lack of communication within their company. They then had to replace what they removed with new deck at their expense. Had I been able, in the beginning, to have that option and it’s cost, I would have probably chosen to replace the deck for a few more dollars. Now I have half a new deck and half an old deck. Next came the metal railings. Before they could put them up, I noticed they were black. Our contract was for white. This made another delay as the fence stood there for over a day while awaiting one of their workers to replace them. Again, poor or no communication. Then my wife noticed that they were going to install the railing coating the deck with the wrong color. Again, another lack of communication resulting in a delay while it was straightened out and a worker dispatched to buy the right coating. Then, without warning, as I was in the shower one morning, one of the workers knocked on the door to announce they were finished. I was never notified of a finish date and was naked except for a bathrobe as the worker wanted me to sign off on the job. The whole job site was littered with construction debris and tools which prevented me from making a thorough inspection as I am handicapped and don’t want to have an accident. I signed off and gave them a check. Thank God I made a mistake in the math and underpaid because when my wife got home she gave it an inspection and found a warped piece of lumber was used causing and opening, one of the soffits hadn’t been closed and there was enough opening for a bird’s or squirrel’s nest and finally one piece was replaced short and there was an opening large enough for some pretty big bugs or small birds to get into. Only then was there communication looking for money. I explained the problem and they said I already signed off but I told them the problem with communication and the job site was not cleared for inspection. On a subsequent day, a worker was sent to correct the problems and I tried to call in the final payment on a credit card. Again, left a message which wasn’t answered and I got an email asking for final payment. Again, poor communication. I am not sending a credit card through the mails or trusting the internet to pay. Finally the owner, John, called me and I gave him the information for the final payment. In the end, the screened porch looks great but the deck looks like it was made by a fly by night outfit. The old lumber, which I was never given the option to replace, looks like **** at the corners with all sorts of nails and screws. This company has the ability to do good work but is severely mismanaged with poor communication. If using this contractor, be present and persistent to correct their mistakes. Insist on a detailed contract and make sure the worksite is cleaned up before inspecting the work. Inspect thoroughly, even if it means delaying a day before writing that final check. I think this company has good intentions but terrible management and communication skills."