Get matched with top water heater installers and replacers in Saratoga, CA

"Better Water Heater installed our tankless water heater incorrectly, creating a significant safety hazard for our tenant, an African American family of 5 with 3 small children. After a contractor from AHS reviewed the installation, they confirmed multiple issues, including code violations and fire risks. Major Problems with the Installation: Unsafe placement in a closet - The condensate has no proper drainage, which could lead to mold, rust, and fire hazards. Improper use of an evaporator pan - This pan is not intended for water heaters, creating a fire risk in an enclosed space. Oversized unit for our home - The Rinnai RU160iN is designed for larger homes. It's far too big for our 1-bed, 1-bath house, making it inefficient. Insufficient gas line - According to AHS, the gas line is too small to support this oversized unit, which could lead to gas flow issues or even pose a fire hazard. The city won't allow this installation to pass inspection because the gas line doesn't meet the required capacity. Permit/code violations - The installation was done without a permit and violates multiple building codes. When we confronted the company, they insisted their work was done correctly. Their "solution"? If we wanted the job to be done legally, we would have to pay for both the permit, their time working with inspectors, and additional costs to fix their mistakes--$995 for a bigger gas line to support the oversized unit. On top of that, they quoted us $585 for permit costs, even though the city building department told us the permit fee is only $150. Bottom Line: If you want a safe, legal, and code-compliant installation, DO NOT trust Better Water Heater. They cut corners, refuse accountability, and expect customers to pay extra to fix their mistakes."

"Good job."

"Travis is a great guy. He's very friendly, kind, and thoughtful. Him and his crew above and beyond to help. He does excellent work. I've already recommended him to many of my friends."

"I had an awful experience with Cupertino Plumbing. The plumber showed up, barely stayed for 15 seconds, and immediately started swearing at me, saying he didn?t care about the job. Completely unprofessional and disrespectful. If this is how they treat customers, I would never recommend them to anyone."

"Performed the job professionally "

"Adrian was professional and informative throughout our sewer line replacement. He took the time to explain the scope of work and what to expect. The job was completed smoothly and at a great price."

"They are very expensive. Yet does good work. Installed a Water heater for my home."

"quickly responded, professional, and efficient"

"don’t usually leave reviews, but Cervantes Construction truly exceeded my expectations. They completed plumbing and remodeling work throughout my home with excellent quality and attention to detail. The owner took the time to guide me through every step, explain my options, and keep me updated along the way, which made the whole process stress-free. They are professional, reliable, and do outstanding work. I would highly recommend Cervantes Construction to anyone looking for quality and trustworthy service."

"Excellent work completed in less than 24hrs. Wish I?d done my homework for average cost to replace a water heater. $2850 to replace 50 gallon gas water heater seems very steep. "