Get matched with top in Sauk Rapids, MN

"He was very prompt and did all the repairs quickly but well! I would recommend this company again!"

"After 15 years in my current home, I was finally getting granite countertops. I was so excited. I went to Paramount on the advice of a friend who had used them. From the start they were very helpful. They answered any and all questions I had. I looked at multiple granite places, and I ended up selecting my granite at another business. Paramount did an excellent job coordinating the delivery of the granite to their site in a quick and efficient manner. The gentleman that came to measure our kitchen was professional and on time. Paramount allowed me to come down to the company and they put up all three slabs they were using for my kitchen and put the template of my counters, island and desktops on them. They were patient and helpful in deciding where to cut the granite to get the maximum effect I was looking for. (Lots of movement). Along the way, I made changes - edges of the granite, backsplash changes and added sinks and faucets. They patiently updated my invoice and emailed me the updates to the project within an hour every time.  I never felt they were frustrated or upset with me, and they treated me with respect. The installers were on time and professional.  They did an excellent job and I love it. I have had many compliments on them and wouldn't change a thing. Thanks!"

"An excellent experience. 

I called Jim in a panic.  I explained that the crew from a tree service  just left our house, having cut through our chain link fence in two places to remove three small weed trees from our yard.  The problem was, that fence separates our yard from our neighbors' yard -- and their two dogs, who would be running around the yard in about six hours. 

I desperately wanted that fence fixed before they got home.  I told Jim my story, and he promptly called one of his project managers, who left a job on the other side of town to come over and fix our fence.  I couldn't have asked for better work or a nicer guy to do the repairs.  "

"Our experience with Hal was wonderful.  He has fantastic design vision, attention to detail and produces high quality products for an amazing value.  We were so impressed with the work that he did. that we are already thinking of additional projects.  In addition to the larger projects, he also worked with us to complete some small maintenance projects around the yard - refurbishing some Adirondack chairs, light fixtures, etc.  Other reviewers have captured the considerations on how to best work with Hal: have a point of view, but your project will come out even more amazing if you take his design feedback into account, communicate clearly and often, but be flexible on your timeline, to account for weather and unforeseen delays.  Wonderful experience, highly recommended!"

"They showed up exactly on time.? They had a challenging task of replacing a faucet assembly that was rusted in place, with a faucet that I had purchased.? They were in an out in less than .5 hours.? They were extremely professional and considerate as I was working on the floor directly below them.? A piece that was installed cam loose a few days later, and they were there in a few hours to make sure it was repaired.? It has been three months and all is great.? It was a tough job - as they had to bust out the old faucet, but they stuck to their original Angie's List advertised price."

"This company has treated me well, especially Mike Museus, who worked over a year (last summer and this spring) to find out why there was a fluid leak in my new AC unit. The leak didn't affect the cooling of my home so I wasn't concerned, but Mike was persistent, even to returning finally with an "expert" to help diagnose the problem. What they found was that the A-coil above the furnace was full of tiny pinholes. On the day this was to be replaced, Steve came before 9 a.m. to remove the defective A-Coil and install the new one. He worked on it all day, without lunch or a break, leaving shortly after 5 p.m. There was no charge, as it was still under warranty. With all that, he still took the time to explain to me why the replacement was so important: that the defective A-Coil could eventually leak enough to damage the furnace below it. Because he was using solder, I believe, to install the new part, he turned on the ceiling fan in the adjacent room to mitigate the fumes. My only complaint is that a few of my vinyl floor tiles were damaged/discolored by the soldering process. That part of the flooring has had water damage before and is missing a few tiles so, after a day of hard work, he may have attributed the damage to work done before. It's not a big deal; I just wish he'd have said something. I have to hand it to Steve, though; he was working by himself, which frequently required him to leave the furnace area to check the outdoor AC unit, then rush back to the indoor work. I think it might have been a two-person job. At least, an assistant could have facilitated some of the work done."

"First received an estimate in the summer months. The estimate was slightly higher than we were hoping for, but they offered us a slight discount to get into the range we had budgeted by waiting until winter to start the work, since they are not as busy in the winter. We agreed on a start date, and a week prior they called to confirm. The work started on time and progressed as expected. The only hold up during the construction came when the wrong bathtub was ordered, so they had to wait for the new one to arrive. At the end, the final inspection was not conducted, and it took several tries to reach them to ask about this. When we reached them, they seemed surprised that this was not complete, and took care of it in the next couple days. Very easy to work with. They kept very close to the original estimate - the only things that varied were major changed in the plans and agreed to by us. We are considering more work in the next couple years, and will definitely be calling Five Star."

"Found the problem and recommended a remediation expert to ride downstairs of water damage."

"He was friendly, efficient and he was great."

"They were very responsive, and came within budget. There was a lot of different projects that they worked on. We had a little difficulty with them completing a small project. The window blinds were purchased by us, and they were to install them. However, there was a series of problems with the blinds that were not of their doing. At the end of the day, we didn't feel like the blinds were installed properly. Overall, there were many positives to working with them. They solved the sewer problem very quickly. They're very attentive to their customers and measure themselves against a well laid out plan. They were highly responsive to our particular timing needs prior to selling the home."