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"I had a service appointment on Feb. 28, 2019, for two problems: limited hot water in one shower and cloudy water coming from the kitchen faucet most of the time (also impacting the dishwasher--ie, I can't use the faucet or dishwasher for safe and sanitary cooking or cleaning). The technician fixed the shower, but said he could not identify the problem with the water (which was not cloudy at the time of the appointment) without first taking a water sample and having it run. He opined that it was a water quality issue and needed to be filtered--confirming that it is not safe to use the kitchen faucet or dishwasher (same pipe) until it was fixed. It is April 15 and I have been unable to get an answer from anyone or have anyone come back out to fix the problem. I have emailed and called, and nothing. No explanation of the test results, no follow-up. Highly disappointed. Now I will have to start over with a new company, two months later, so that I can soon start using the water in my kitchen for cooking and cleaning. For someone who cooks often, this has been a nightmare, and it is ruining everything that goes through the dishwasher with the film and residue left behind. I do not recommend this company. Regarding the shower, he was called for an evaluation and estimate, and began fixing the issue without authorization. The cost seemed very high for the repair work, and my landlord wanted to get a few estimates before proceedings with repairs. The technician didn't provide that option. I was ultimately happy to have the shower fixed, but overall not good service."

"They inspected our house in 2009. They missed roach traps under multiple appliances, they missed a radiator that wasn't connected, they said 10% knob & tube based on zero evidence (whole house has k&t). They've cost us > $15k. They work for your realtor, not you."

"We met with Christian 2-3 times. She was not very responsive to email and it took forever for them to start the project. She NEVER showed up to see any part of the project, not even the finished project. A few month after completion you could see where the work was poorly done and when I reached out to her for help to get the contractors back she never responded and when I finally spoke with her she kindly told me to do it. Worst service, if I hadn’t place a non refundable deposit on our first meeting I would have never done business with them and I would never recommend them, not even to animals because they deserve better."