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"Everything was great from start to finish! The customer service was excellent and my door looks beautiful. I couldn't ask for a better experience. I will definitely recommend Window World!"

"OMG, WILL NEVER call another contractor for a bid in Window World's area of expertise! Last week, as I was coming home from vacation, in traffic near Chicago, I received a call wanting to schedule an install date. I agreed that the following Monday would be fine. Requested an expected arrival time. was told between 8 & 9 a.m. I HAD to leave at 9:45 a.m. and did so.No-one had arrived to start siding. I put it off to bad weather. Didn't arrive home until mid-afternoon Monday. I found my 3 story home stripped of the old steel & vinyl siding AND nearly completely clad in the new insulation! The man running the crew came to my door asking if there was somewhere safe he could leave their tools etc. I was able to give them half my garage. The crew arrived shortly after 7 am.Tues. Worked until 7 pm. NON-stop! Then on Wednesday LESS THAN 3 days from starting job!!!) This crew had COMPLETED the job & was cleaning up & reloading their truck! The field supervisor was dumbfounded! The head of the crew even taught him a couple of things about siding, to make the job better with NO extra cost to homeowner! THANK YOU ANGIE'S LIST! Not only did you save us thousands of dollars, but I got a top notch crew out of it! Those men on the crew were such hard-workers and so polite! I am thankful, Window World of East Peoria, was able to access and use this crew! Shoot, I'd hire the crew again if they did more than siding!"

"It went very well. Joe was right on time and did an excellent job repairing my storm door. I would not hesitate to hire him again."

"The salesman was great however when it came time for installation, the door was not at all done the way we had thought it would be done. (installer said it could not be done the way we had discussed with the salesman)  Installation took a lot longer than even they anticipated and a part had to be ordered as the installer cut a piece too short.  Anyway it took over a month to finally get the installation finished from the time it was started.  Seems like a long time from when the windows come in until they are even able to schedule an installation.  Their work was good and I assume we will not have any trouble with them.  Since it is a sun porch and it was not completed until the end of Dec., we have not had occasion to try them out.
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"I can’t believe how happy I am to have chosen (and WAITED FOR!) Universal Windows Direct! It took 16 weeks from signing the contract, to getting the patio door and window made at the factory, to scheduling the install. Today was installation day. After seeing the quality of the products I felt the wait was totally worth it. The installer—Mr. C. Robertson—was obviously an expert window installer. He explained everything and installed the door AND second floor window by himself. Yes, he was his own crew and not one issue or problem came up. I will recommend Universal Windows Direct to anyone who needs a quality window, door, or other service from this company. And kudos to UWD for hiring incredibly skilled installation experts—Mr. Robertson turned a “normal” install into a truly outstanding experience. Thank you!"

"The installers were great. The salesperson made promises that he did not keep and he missed a window. When the person came to measure he also didn’t catch that I was having all my windows done except one. The windows look great. The response when I notified the co that one window was missed was very fast but added to my cost."

"The entire crew from the sales rep to the teams performing the repairs were great. All friendly and informative. The were timely and cleaned up when they finished the job. I would hire them again."

"They came and explained to me the problem and that to save me money, I could do it myself as it wouldn't take much to fix the problem and so I did. Good advise from a company."

Big Dog Construction, LLC, is committed to excellence in every aspect of our business. We uphold a standard of integrity, bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability, is what makes us true professionals. Above all, we are watchful of the interests of our customers, and make their concerns the basis of our business.

Veteran owned \nFamily operated