Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Sea Isle City, NJ

"JES Foundation Repair (A Groundworks Company) proposed a solution for my basement wall reinforcement, and waterproofing. I accepted, and a date was set. They did not show up and it took 8 phone calls and 24 hours to find out that they weren't confident in their proposal. They increased the scope and added 50% to the cost. Stupidly, I signed again as time was wasting and I didn't want to start over with new vendors. JES completed the work while I was out of town. When I got back, there had been heavy rain and there was more water in my basement then I had ever experienced. I contacted my rep via text (impossible to get through by phone as he always was in "Training" when I called). His response was " That doesn't look good, I'll make some calls". I had to make the calls. JES sent several new employees out and they proposed additional work at ADDITIONAL cost. Unable to get satisfaction from mgmt. Had another foundation company finish the job. Do not use!"

"Josh, the representative from Basement Gurus was outstanding! We had experienced a water issue in our finished basement. Josh thoroughly examined the interior and exterior of the home and determined that the leak might be plumbing related. Josh could have very easily exploited our ignorance and suggested a solution purely beneficial to his company that may not have addressed the underlying cause of the problem. Instead, he demonstrated his integrity by realistically assessing the situation even if it would jeopardize the sale. This is commendable particularly in this era where cutthroat business practices are commonplace. I highly recommend Basement Gurus. They are fortunate to have an employee like Josh who exhibits concern for the customer at such a high level. "

"Dry Tech Waterproofing Solutions Not a stand up company. So much promise. The people were friendly, they got it done fast. At the time of write up, i told them the basement gets feet of water per day. I need a GOD level solution. Two sump wells were put in with a battery backup. The pumps ultimately failed due to a breaker tripping because they put two 10 amp pumps on a single circuit. The basement flooded since no one is actively living there to hear the backup pump kick on. This in turn fried the battery backup and the electrical components that were installed knee high. I try to leverage their warranty, and they wanted 300 dollars to replace a marine grade battery that got destroyed because the basement flooded and the backup wasn't waterproof. It isn't even water resistant. Its a plastic box that doesn't seal. Absolute garbage materials. The story changed from its the cost of the battery, to its the cost of the labor to fix what their warranty should have covered: A sub par in"

"Dear Michael & Son Customer Service Team, I am writing to formally express my disappointment and frustration with the lack of service I received today. As a customer enrolled in your Unlimited Service Plan, I expect timely communication, reliability, and a basic level of professionalism. Unfortunately, today?s experience fell well below those expectations. The service provided was inadequate, and the lack of follow-through and responsiveness was unacceptable?especially for a customer paying for a premium plan that is advertised as offering priority care and peace of mind. Being on the Unlimited Plan was a key factor in my decision to continue doing business with your company. Experiences like this call that decision into question. I did not feel valued as a customer, nor did I receive the level of service your company promotes. I would appreciate a follow-up to discuss this matter and understand how you intend to resolve it. "

"Very dissatisfied with my service and lack of professionalism. Will not be recommending or reusing this company again."

"It was very well. I would definitely using them all the time. They were efficient and on time. They were professional. They got the job done. They were very good."