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"He was timely, professional and responsive. He clearly knows the technical aspects of the trade and provided us with a lot of information about the equipment he would be installing and how it would work with our existing ductwork.  We did not care for his sales approach because he tried to sell us on things we did not ask for and did not need.  He tried to sell us on a humidifier for the system which we really don't need because we live right by the ocean where it is quite humid year round, even in the winter. Adding humidity to our house could cause problems with mildew or mold.   He also tried to sell us on replacing our hot water tank for a more efficient model even though ours is only 5 years old.  We got the feeling that he was trying to pack as much sales onto the heat loan program without really thinking about the customer's specific situation, and that put off me and my husband from wanting to work with him.  At the end of his sales presentation he decided on the spot he would give us an unspecified discount.  We did not like this high pressure sales tactic.  We had not received other quotes yet so we declined to decide on the spot.  He emailed us a couple days later offering a 10% discount if we decided by a certain date a couple days later.  We decided to wait beyond that date so we could get more bids.
Joe's quote was $2000 higher than a quote from another installer who has equally good reviews on Angies list.  Both quotes were to install the same equipment, however the second installer included the cost of converting two unused ducts into returns and installing a pass though in a ceiling to help balance our system.  I shared this information with Joe, and he responded by saying he would beat their price by $100.  It goes to show that it pays to shop around. 
As Airco's good reviews on Angies list attest and my interactions with him, I am sure they would do quality work, but my husband and I were totally put off by his sales and pricing approach and did not want to work with the company as a result.

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"We had a service call from Rick R to resolve a problem with our propane tanks shifting and tilting. He was efficient, pleasant and most importantly, informative. He had excellent information regarding propane safety and some steps we could take to have improve our safety equipment. I was so impressed with the excellent service that he provided."

"Talked to Matt the owner one very hot Sunday in June when my A/Cs were not working. I had my regular folks tell me it was shot and had a leak. Matt sent his team out on Monday and the A/Cs were up and running in about 40 minutes. There was no leak. They worked beautifully all summer. My neighbor's went out this year - her unit was about 5 years older than mine. I gave her NextGenAire's contact info and she just replaced her unit. She is very happy with the price and service."

"Was in the area and able to come by within an hour to complete the work. Quick, quality service, fair prices. Highly recommend"

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"He came in had a look around found out I needed a new furnace and gave me a fair price.then when he came back to replace the furnace he did quality work.Next time I need anything hvac related I’m going to call J&R"

"I had a complete new gas forced hot air heating installation on my second floor apartment that had a loft centered in the attic and space was very limited in the crawl spaces for a heating unit and duct work to vent throughout the whole apartment ,WOW , yes they made it happen , very highly I recommend Adam and Cameron and will always use them , thank you for and incredible job"

"Thanks for your services was nice experience to has business ? with you I home my wishes come true no more Abuse, sickness, hungry, or homeless, My Broking Heart"

"Everything happened on time and on estimated cost. All of the employees were courteous and answered all of our questions. Eric one of the owners went out of his way to help us in finding a landscaper on short notice. I would highly recommend and will be a return customer in the future."

"Tyler was extremely helpful and accommodating and helped me on very short notice with 2 plumbing projects recently, even spending almost an entire Saturday working when a washing machine install ended up being more work than expected. He is professional and extremely reasonably priced. Will definitely recommend and use for all of my plumbing needs."