Get matched with top carpet installers in Shandaken, NY

"Lee from carpet guys USA came and did our carpet stretching very nice polite, respectable person and he did it at a very reasonable price would recommend him 100%"

"arrived on time, provided the services agreed upon, was clean made sure that we were statisfied and used the excess carpeting for a small scatter rug. <br />"

"Excellent job, cleaned my very expensive wool rug (that my dog had a accident on) Came out great! Very good work. Also picked up rug and delivered back to me with no problem. <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />|Would use them again. Great staff."

"Wonderful! Andy and his team carpeted all 3 bedrooms and the basement and it all looks great! They were very patient when before the basement carpet install we had to delay due to additional construction."

"Fantastic. i expected I would have to replace the carpet in 2 rooms and he was able to save it."

"THE TOTAL EXPERIENCE OF BEING SHOWN SAMPLES AND HAVING THE QUALITY OF THE DIFFERENT CARPETING GRADES EXPLAINED TO ME, WAS GREAT. THEY SOLD ME THE RIGHT CARPETING FOR MY HOUSE AND DID A GOOD AND PROFESSIONAL JOB INSTALLING THE CARPET."

"We were pretty happy with them. Our overall experience was very good."

"<hr /> I'm extremely pleased with Mid-Hudson Floor and Wall Co and highly recommend them to anyone considering their services.  I couldn't be more satisfied with my experience from the moment I entered their store to the completion of their professional installation.  I am a perfectionist and not always easy to please.  Lori was very helpful in assisting us with choosing the perfect  <br /> wood floor among their broad selection of unique choices.  Alan arrived to our home precisely when he stated he would and had <br /> an accurate estimate to me by the end of that business day.   The installation process was completed timely and efficiently- much appreciated since we lived in-house during the installation process.  This was not an easy job but their installers certainly made <br /> it seem so.  They corrected and repaired any deficiencies in the subfloor and made sure it was sound before installing the new flooring.  This required a fair amount of skill and experience as well as some unpleasant hours spent in a crawl space.  The crew was pleasant, efficient, neat and clean.  The new floor looks beautiful, was installed with precision and now feels very solid. I'm glad I found Mid-Hudson Floor and Wall Co.  They truly exceeded my expectations.  I can't recommend then highly enough!"

"They brought it back. It came back like new. It was a carpet that had been through many years with dogs. It came back perfect. They came when they said they would. They came and returned it when they said they would. I would give them top honors."

"<p>Either very good or a disaster, depending on how you look at it. The salesman, John, showed up on time, was very knowledgeable, and very helpful. That's the very good part. You want all the details, you got it.</p> <p>The installer was over 2 hours late and did not even call. He did call in the morning to say he would be there between 12 and 1 PM. At 1:30, I called the office since they were not here, and the person I spoke to, Lisa, put me on hold. She got back on and said she couldn't get anyone on the phone but left messages, after not being able to find our order, finding it, and discovering that someone had but our phone number on Michael Dunn's order. BIG HELP !! I called the installer back myself ( I managed to get through- BIG SURPRISE) and he said that he would be here within an hour. Guess who was not there within an hour. Back to the office and , this time, Veronica, and got the same "can't reach anyone" response. .The installer and his people finally showed up at 3:30 !!! We had a problem communicating as we do not speak Spanish and his English left something to be desired, but we got through that. They finally finished at 8:30 at night !!! We thought that was the end of it . WRONG !!!</p> <p>The next morning at 7:30 AM we are woken up by a phone call from a different installer saying they were coming to deliver our carpet...that we had had installed the day before. I believe this is Michael Dunn's carpet. Again, we had a communication problem...I was half asleep, and he could not understand that the carpet was delivered and installed the day before and what he had was not ours. I finally got the message across and I thought it was over. </p> <p>WRONG !!! </p> <p>I got 2 phone calls later that day asking for a Michael Dunn (not sure of spelling) and confirming that they were calling the correct phone number. Yes, the phone number was correct BUT THERE IS NO MICHAEL DUNN AT THIS NUMBER.  This is the THIRD time I am telling this to the Customer Service people. If they keep calling he is STILL NOT GOING TO BE AT THIS NUMBER!!</p> <p>Again, on 2/14 we get another call from an installer, and again I have a fit at customer service, and again I get 200 apologies, but nobody has gotten off their butt and corrected Michael Dunn's order, which would resolve the whole problem. !! This time I get a $100 discount for my trouble. Again , I think this is over. WRONG AGAIN!!</p> <p>Today, 2/15/14, I get ANOTHER call from an installer trying to deliver something. I no longer have any clue what he is trying to deliver. I also no longer care. If Michael Dunn doesn't ask why his carpet hasn't been delivered, I can't worry about it. I called Customer Service again, and spoke to a John, who was very courteous and apologetic and said he would handle it. Between   that phone call, and my calling John back AGAIN, I got 2 more calls, one from the office and one from the installer. </p> <p>It's only 1:11 PM. Who knows how many more calls we will get before we call our attorney.</p> <p>By the way , the carpet is great, but not worth the harassment and aggravation. If you go with this company, beware.  </p> <br />"