
Serving Shelby, NC and surrounding areas
Approved
In business since 1987
Free estimates
Warranties offered
"I called a few friends to get a referral for a garage door issue. Two friends said to call Cox. My garage door had been “warped” and finally it got bent out of shape to where I need a new door. The phone person said a service charge to come out would be $140. I told the two guys who came out I wanted to order a new system/door. They offered to fix the door where it would open and close (no longer automatic) until the new door could arrive. A brace (one piece of sheet metal) was placed across the old door so it would open and close. 30 mins and the brace resulted in $340 bill which I paid debit card.. afterwards I called back to the service writer and complained about the price for a temporary fix. He did not seem to be the one to handle a customer complaint regarding the price so I ask that the owner call me. The owner never called me which tells me he doesn’t care about his customers or is too whimpy to listen to a concern. Knowing I was ordering a new door and installation from Cox I expected a better price for a temporary repair in less than 30 minutes. I will not recommend Cox Door Company Inc to anyone. If the owner refuses to handle a problem for a customer I can find someone else to finish the job which I did and was treated more than fair….. price and service!"




















