Get matched with top tankless water heater repair pros in Shelton, CT

"We decided not to go tankless but E&R did a great job installing a new 50 gal Rheem heater. Very quick and clean install. I will use them again in the future."

"They were very fast to respond to my call and were able to send someone within two hours. The replacement of the hot water heater went well. For the water pipes they use copper crimp fittings instead of soldering so it will be interesting to see how that holds up over the years. My only concern is how they ran the gas line. They use Gastite CSST which is fine, but the CSST is run so it goes downward then back up and then downward again before it enters black pipe that has a moisture trap. It seems to me that if there is any moisture it will end up in the CSST instead of the trap. In addition, there is a pretty good bend in the CSST right before it goes into the trap section. Also, Teflon tape was used on the all the joints instead of joint compound. I think I will get someone from a different company to come in and take a look at it."

"SILA called to offer their annual heating inspection services given that I was a prior customer. The gentlemen they sent, Ivan, was very knowledgeable and thorough. He went over and above, and spent a lot of time explaining the parts of my boiler to me and likely failure points, gave some recommendations on my aging indirect water tank, and even answered a few questions I had regarding thermostat wiring. He was very patient, and left everything clean and exactly the same was as he had found it. He wore a mask, covered his shoes, and was very respectful. I've used SILA for my annual inspection every year the past five or so years."

"Matt was great. Very responsive, professional and efficient. Installed a new hot water heater for us is no time. And a very fair price!"

"I was thoroughly pleased with the installation of my new kitchen faucet. What I liked is that they went above and beyond. There were other things in the house that needed attention and Kyle changed did a "wellness" check around the house, the bathrooms and found that the faucet to the outside of the house needed updating. I wills say that their price was a little high but for my peace of mind, it was worth it. Within 5 days of my work being done, I recommended them to a co-worker who needed a hot water heater repaired and they are satisfied with that work too. Yes, I will call on InstaPlumbing again."

"The company responded promptly and provided courteous and orofessional service to repair the leaking pipe at a fair price"

"They were very professional, showed up time. They did a great job and were very fast--did it in a timely manner. I have hot water now, so I am very happy. "

At Heritage Heating & Air, comfort isn’t just what we deliver—it’s who we are. For nearly a century, our family has provided dependable, high-quality heating and cooling solutions. Now in our fourth generation, we continue a legacy built on craftsmanship, trust, and doing things the right way.\nWith 96 years of experience, we combine time-tested knowledge with modern technology to deliver reliable, efficient HVAC services—from maintenance and repairs to full system replacements. Every job is handled with care, precision, and pride.\nAs a family-owned and operated company, we treat every customer like family, offering honest recommendations, transparent pricing, and service you can count on. We’re proud to serve your neighborhood with the same integrity that has defined us for generations.\nAt Heritage Heating & Air, your comfort is our heritage.