Get matched with top tankless water heater repair pros in Silver Spring, MD

"We have used Doug 2 other times before, and had nothing but great experiences with him. When our pipe froze, he immediately came out to assist. And when I say immediately, I mean 11:30 PM.  We had hoped to see him in the next day or so, but he came that evening. We were more than appreciative.  The job required him to come back the next morning to complete, and he was here less than 10 hours later. We were without water for less than a day thanks to Doug.  I cant begin to tell you how professional he is, he took the time to explain why this occurred, what would prevent it in the future, and what to expect going forward.  With Doug, everything is above board, and there are no hidden costs.
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"Vince told me outdoor spigot could be repaired and did not need to be replaced which saved me money. He also replaced a vanity faucet which I provided. He was quick, efficient and honest. The most important thing was he discovered a serious problem with the way my water heater was vented. The exhaust pipe had been cut wrong and glued together. It was ready to come apart and could have vented carbon monoxide into the basement. (We do have CO detectors but this is still scary) We had this water heater installed a couple of years ago by another well known local firm that I don't know if I can name here. It did fail inspection by Howard County 3 times after initial install. Failure was all related to the vent and probably should have never passed. Anyway, by pure luck it was discovered and fixed. Thank you Vince!!"

"Plumber was very honest. Was able to fix the situation without using a snake, which ended up saving money."

"Service was completed as expected. Fred came with his son promptly in the morning. He first assessed the issue and made a recommendation for the repair. The work seems to be of good quality. Final price was just as quoted. Fred was very professional and quite personable. Overall I’m happy with their work and excellent customer service. Highly recommended! I will going to Fred for my future plumbing needs."

"Kan and Puia arrived the same day as my call and completed an evaluation of services needed, in my case mostly a replacement hot water heater. They came back the next morning, put down drop cloths, did the work and made a suggestion for something that needed attention that we hadn't noticed. Very pleasant people to work with. Work was completed in good time with great attention to detail at a good price. It's good to have Kan in my contacts. I will definitely call him in the future. Thanks, Kan!"

"My Remedy Plumber arrived on time and didn’t really charge me for his service because he stated what he needed to do may not fix my problem because I needed a new faucet which he did not have. Water was running from both the tub’s faucet and the shower head. After pulling off the faucet and making a minor adjustment to a washer within the faucet the problem was "temporary" fixed, the washer was damaged. He stated that a new faucet was needed and that I could call back to have that installed. I thanked him, gave him a small thank you gift, and he was on his way. I was thankful that this plumber had "integrity" and did not try to overcharge me for work that did not fix my problem. I would surly hire this company again!!"

"Fritz B. was my sales rep and he clearly knew what he was doing, including making a few minor recommendations that were in my financial interest. Easy to set up the scope of work. The grew was great, came in and did a great job, took about 6 hours. They even rerouted the exhaust flue for my hot water heater even though they did not replace the heater because the install guy Chris said "they did this dumb". Overall a great experience and I would recommend."

"Tried to push me into purchasing a new water heater and quoted me higher price based on estimate from their affiliated company (which had accidentally quoted me wrong price initially)."

"They were up front with what is wrong. Provided explanation of the quote. Asked permission to get access to places. They explain the reasoning for the cost and the risks if ignored. Pricing was fair. Went above an beyond to solve the water heater issue we had. Even calling in an electrician to help with a fix. They were on-time to early on their scheduled appointments. Excellent customer service."

"Called the main number and the lady I spoke with was very pleasant and easy to work with. Was looking to have a 50 gallon hot water heater installed, 2 drains snaked and a new faucet installed. She booked my appt for the next day. Zam came to the house to provide us the quote and even offered to do half the job then and come back in a few days to do the hot water heater. He was incredibly professional and did a great job on all the work. I highly recommend them and will call them again."